The Neurologic Wellness Institute in Chicago, IL is looking for a Front Desk Patient Coordinator to join our team. Our ideal candidate is friendly, confident, and self-driven.
The Front Desk Patient Coordinator will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments at a physician's office.
Duties/Responsibilities:
- Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members.
- Schedules appointments for the physicians to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms.
- Inputs patient data and billing information into EHR system
- Assists patients with insurance papers and billing questions.
- Endeavors to keep patients on schedule by reminding provider of service delays.
- Assists ill or distraught patients as necessary.
- Maintains reception area in a neat and orderly condition.
- Opens and sorts office mail. Delivers outgoing mail to the post office if needed.
Required Skills/Abilities:
- Professional and friendly personality to work with the public and patients.
- Basic office skills such as typing and working with HER systems
- Good organizational skills.
Education and Experience:
- Graduate of a certified medical office training course preferred.
- High school graduate or equivalent required.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 25 pounds at times.
We are looking forward to receiving your application. Thank you.
Job Type: Full-time
Benefits:
Healthcare setting:
Medical specialties:
Schedule:
Experience:
- Customer service: 2 years (Preferred)
- Computer skills: 2 years (Preferred)
Work Location: In person