Mission:
Woodside on the Move, Inc. (WOTM) is a grassroots community organization dedicated to making Woodside and Queens a better place to live, work and to do business. We help to organize tenant associations, lead advocacy, provide direct services for affordable housing, youth development, senior services, the arts, and cultural programs. We also provide support to our business community. WOTM is committed to improving the community and seeking new possibilities to keep Woodside and Queens moving toward a better, affordable, safer, and prosperous future.
- Associates or Bachelors degree in relevant field
- 1-2 years of relevant experience in social service, casework or client services
- Work experience of 5+ years can be substituted for education
- 3+ years of professional experience in case management and/ or counseling in affordable housing, housing development or real estate management can be substituted for education
- Strong written, verbal, and interpersonal skills
- Knowledge regarding the following:
- Rent Regulations
- Rent History
- Eviction Prevention
- MCIs and IAIs
- Housing Court
- Enrollment in programs such as SCRIE, HEAP, DRIE
- Ability to write and record case notes to properly document client services
- Must be computer-literate and must have knowledge of Microsoft Office applications and/ or Google Suite
Scope of position:
Under the direction of the Director of Operations, the Housing Case Manager will be responsible to provide direct housing casework services to clients. The Housing Case Manager will process the intake of clients, maintain and manage a caseload, be responsive with follow-ups to clients, provide assistance to clients in obtaining various government subsidies and resources. Additionally the Housing Case Manager will provide referrals for legal support. The Primary Duties and Responsibilities are outline below:
Responsibilities:
- Case work
- Support and conduct in-take of clients
- Manages and works through an established caseload
- Assess clients’ needs and develops an individualized plan to secure safe and permanent housing and/or eligibility for social services
- Assist clients in completing housing applications and helps to process applications such as; Housing Connect, SCRIE, DRIE, One-Shot Deal, Section 8 and all other housing programs that may be relevant
- Works closely with State and City-Agencies such as, but not limited to; the Department of Finance (DOF), Human Resources Administration (HRA), Department of Social Services (DSS) and community-based organizations that help to provide housing assistance
- Ability to research rent history in order to assess any rent payment discrepancies if needed, by processing proper requests to New York State Division of Housing and Community Renewal (DHCR)
- Strategy + Reports
- Provide housing related material/information for communication purposes to our Programming Team
- Maintains and oversees all data collection regarding outcomes of cases and general information to help create bi-annual reports
- Community Resources
- Develop and maintain a database of resources, including a listing of brokers, landlords, and management companies, Community-Based Organizations, Community Partners and any other institution that provides resources to assist community members
- Engage in community outreach efforts to identify housing opportunities and/ or provide housing resources
- Participate in meetings with prospective brokers and landlords
- Responsible for ensuring a safe, caring environment for clients of WOTM
- Ability to travel to events as needed
Preferred Qualifications:
- Relevant professional experience in community affairs, working with diverse low-income and elderly populations
- Experience with landlord and tenant mediation
- Experience in public policy, urban planning, economic development, or affordable housing.
- Ability to work in a fast-paced environment.
- Interested in being part of a dynamic team
- Positive, energetic individual who enjoys life and likes to laugh and have fun while working
- Is a self-starter, problem solver and amazing team player
- Bilingual, Spanish preferred.
- Proven commitment to social justice and racial equity.
Hours: 40 hours per week, Monday thru Friday, Some weekends and evenings if necessary. This position is Full-time and comes with a paid annual salary of $ 57K along with a health benefits package.
This job description in no way states or implies that these are the only responsibilities of the individual in this job Management may assign additional duties at any time.
Job Type: Full-time
Pay: $50,000.00 - $57,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Woodside, NY 11377: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Housing Assistance like SCRIE/ DRIE/ Subsection Rights: 2 years (Required)
Language:
Work Location: In person