Job Title: Front Desk
Contrast is a hot / cold recovery studio in Chicago offering infrared saunas and cold plunges in both a group and private setting.
Contrast is looking to fill a full-time position at the Front Desk. Current demand is weekday afternoons but we are open to discuss. This position requires you to handle all things customer service to our members. You will help with checking people in, assist with selling memberships and packages, as well keeping the studio clean. Closing duties would involve making sure the doors are locked and the alarm is set. We are looking for a dedicated individual to join our team. We would love to bring on someone who has current or previous experience in the Wellness space.
Responsibilities:
- Greet guests in a friendly and professional manner
- Check guests in and out efficiently
- Assist with reservations and inquiries
- Handle guest requests and concerns promptly
- Maintain a tidy and organized front desk area
- Coordinate projects as needed
- Provide administrative support to various departments
- Utilize clerical skills for documentation and record-keeping
Requirements:
- Proven experience in a front desk or customer service role
- Strong customer support skills
- Excellent communication and interpersonal abilities
- Ability to multitask and prioritize tasks effectively
- Detail-oriented with good organizational skills
- Ability to work flexible hours
If you are a proactive individual with exceptional organizational skills and a passion for delivering outstanding customer service, we invite you to apply for the position!
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Chicago, IL 60642 (Required)
Ability to Relocate:
- Chicago, IL 60642: Relocate before starting work (Required)
Work Location: In person