We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests.
Responsibilities:
Perform all check-in and check-out tasks
Manage online and phone reservations
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Job Type: Part-time
Pay: $9.00 - $11.00 per hour
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
Education:
- High school or equivalent (Preferred)
Work Location: In person