Get what you really want in a career opportunity! Come join our 5-star team at our beautiful showroom, near Railroad Square.
We're a growing, locally owned & operated carpet and flooring retailer committed to providing our customers personable quality service with expert workmanship. Our company values integrity, a strong work ethic, and mutual respect. We have been in business here in Santa Rosa since 1995, and we have a strong reputation to uphold.
We are in need of a top-notch individual to be accountable for customer service in our beautiful downtown showroom.
Are you reliable, accurate, detail-oriented, self-directed, positive and eager to help our company deliver on our promises?
Then this could be the opportunity you've been waiting for!
Please visit www.murnanefloors.com to learn more about us.
Objective: To build new relationships, retain long-term customers for the company in a positive work environment. We work as a team to make sure that our customers’ expectations are exceeded, while maintaining company profitability.
Responsibilities:
Welcome visitors to the showroom. Ask our set of questions to identify customer’s needs, and to help them discover what they really want.
Build relationships; being personable, friendly, & focused on customers’ needs.
Answer phone inquiries, schedule estimates & installations.
Provide additional administrative and staff support as needed-
We are a small company, so there are a variety of office tasks, such as: maintaining showroom organization, preparing work orders, PO purchasing, maintaining organized digital filing system,
Required Skills and Characteristics:
A positive, friendly outlook is key! Must be able to “smile” in person, and over the phone. Be attentive & personable with customers.
Strong “computer literacy” is key. We use industry software on PCs and MS Office suite & Google calendar.
Clear communication skills are key. Face to face, on the phone, email and text. Must be capable of crafting quick, clear and professional emails with our customers and vendors.
Schedule:
10am – 5:15pm Tues-Fri; 10-3:15pm Saturdays. Full-time potential. This is generally a Tuesday-Saturday position, but there is some flexibility on occasion.
The store is closed on Sundays.
Job Type: Part-time
Pay: $23.00 - $28.00 per hour
Expected hours: 30 per week
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Schedule:
- 4 hour shift
- 8 hour shift
- Every weekend
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Santa Rosa, CA 95401 (Required)
Ability to Relocate:
- Santa Rosa, CA 95401: Relocate before starting work (Required)
Work Location: In person