About Us: Fairfield Inn & Suites by Marriott Charlotte Uptown is a premier hotel nestled in the heart of Charlotte, North Carolina. We take pride in delivering exceptional hospitality to our guests, and our dedicated team plays a vital role in creating memorable experiences. We are currently seeking enthusiastic and customer-focused individuals to join us as Part-Time Hotel Servers.
Responsibilities:
- Greet guests warmly and assist with seating.
- Present menus and answer questions about menu items, specials, and beverage options.
- Take food and beverage orders accurately and efficiently.
- Deliver orders to guest tables and ensure prompt and accurate service.
- Maintain a clean and organized dining area.
- Handle guest inquiries and special requests with courtesy and efficiency.
- Ensure guest satisfaction by providing attentive and personalized service.
- Handle cash and credit card transactions accurately.
- Collaborate with the kitchen and bar staff to ensure timely service.
- Follow health and safety guidelines to maintain a safe dining environment.
Qualifications:
- Previous experience in a server or customer service role is a plus but not required.
- Strong customer service skills and a friendly, welcoming demeanor.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Willingness to learn and adapt to varying guest needs.
- Availability to work a flexible schedule, including evenings and weekends.
- Must be dependable and punctual.
Compensation:
- Hourly wage of $8 per hour plus tips.
- Opportunity to earn additional income through gratuities.
- Employee discounts on Marriott stays and dining at our hotel.
- Training and development opportunities.
- A positive and collaborative work environment.
About Us :
Auro Hotels is an international company with a portfolio of 37+ hotel properties. We design and build stunning hotels with thoughtful touches that will make guests feel at home.
Benefits :
401k Matching, Auro Hotels & Marriott Hotels benefits for friends and family. Medical, Dental , Vision, life insurance etc. As we continue to expand our network and grow as a company Auro Hotels is constantly seeking employees to take roles in leadership, management, I.T., Human Resources etc. We value developing our team members to become future leaders. Therefor opportunity for growth and career development is not only something we encourage but take pride in.
Compensation :
Starting Pay: $8.00/hr + Tips
Legal:
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.