Summary:
The Barista Cashier Customer Service Smoothie Master works in a fast-paced environment supporting Body Energy Club’s iconic smoothie bar under the focused support from the Smoothie Bar Supervisor along with guidance from the Store Manager. On a daily basis team members will create a variety of smoothies and bowls while providing exceptional customer service, and maintaining an organized food-safe environment.
Duties and Responsibilities:
- Provide outstanding customer service experience to all individuals visiting stores
- Carefully review to ensure smoothies and bowls tickets are made to as they are received
- Follow recipe standards for smoothies and bowls and adhere to presentation standards
- Deliver quality smoothies to customers by addressing client name, protein type, and customizations if necessary
- Clean all equipment required to produce smoothies such as blenders, spoons, knives, machines, etc.
- Replenish ingredients as required
- Communicate inventory shortages to Smoothie Bar Supervisor as necessary
- Assist with daily store operations such as managing till, safety and security while making smoothies
- Ensure refrigerator temperatures meet food safety guidelines and documented
- Prepare sanitizer solution and check frequently
- Follow updated operational policies and procedures as communicated
- Maintain a food-safe and sanitary environment
Minimum Job Requirements:
- Flexible schedule availability is required for all applicants during business operations for 7 days a week from 6:00am – 11:00pm
- Full-time hours can work between 32-40 hours a week
- Part-time hours can work between 14-24 hours a week (Equivalent of 4 days a week)
- Maintain constant punctual attendance and contribute to positive team morale
- Must be able to come in under short notice (i.e. on-call situations)
Education/Certifications:
- FoodSafe Certification is mandatory for FT and preferred for PT employees
Experience:
- 1 year of experience in retail or restaurant industry (preferred, but not required)
- 1 year of customer service experience (preferred, but not required)
Knowledge, Skills and Abilities:
- Must possess good verbal and written communication skills
- Strong interpersonal skills
- Adapt and learn quickly to new products/recipes as business requires
- Possess the importance of maintaining a clean and sanitary environment
- Must be able to work under moderate supervision
- Able to perform repetitive and fast-paced work
- Passionate about Body Energy Club products and leading a healthy lifestyle (preferred)
Working Conditions and Physical Effort:
- Work involves daily exposure to elements such as noise, dust, variety of food products
- Work environment involves daily exposure to physical risks such as working blenders, knives, etc.
- Position requires the ability to be on your feet for a long-extended part of your day, moving equipment or product up to 20 - 30 lbs.; reaching and kneeling daily
- Requires the ability to see, hear and communicate with associates as well as others by utilizing professional etiquette
Expectations:
- Will demonstrate, promote and exemplify the Company’s Core Values in People, Quality, Health, and Growth
Job Types: Full-time, Part-time
Pay: $19.08 - $23.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Restaurant type:
- Bar
- Coffee shop
- Quick service & fast food restaurant
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Serving: 1 year (Preferred)
- Barista experience: 1 year (Preferred)
- Restaurant experience: 1 year (Preferred)
- Customer service: 2 years (Required)
Work Location: In person