SERVICE ADVISOR CHAPMAN FORD OF HORSHAM $95,000 - $150,000
Chapman Ford Horsham is looking for a Service Advisor to join our fast paced growing team. We have one opening for the right individual! If you are one of the best and want to join our team - apply today!
Compensation and Benefits:
Income potential of $150,000 per year, we offer our associates:
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Health insurance
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Dental insurance
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Vision, Life, Disability insurance
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401(k) plan with company match
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Paid vacation
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Employee Vehicle Purchase Program
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Professional work environment, with job training and advancement opportunities
Responsibilities
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Meet and greet service customers promptly in a professional and courteous manner.
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Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
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Provide leadership to your team.
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Promote the sales of appropriate services, parts, and accessories by thoroughly understanding the product and associated service requirements.
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Provide accurate cost and time of completion estimates for the services recommended, communicate and get proper authorization from customers.
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Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
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Administer new and used vehicle warranty repairs in accordance with manufacturer warranty guidelines.
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Confirm service appointments by telephone the day before the customer is scheduled to arrive and conduct post-repair follow up.
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Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
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Meet requirements of the state and federal law for automobile repair and consumer protection.
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Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.