A security and investigations company is seeking to hire a Collections Specialist. In this seat, you will be responsible for AR and high volume collections. You will be making 50-100 calls per day with email follow-up as needed. You will report directly to the Controller and be using a software called Sedona (no previous experience required).
Duties:
- Contact clients to collect outstanding payments
- Utilize knowledge of debits, credits, and coding to reconcile accounts
- Apply mathematical skills to calculate balances and interest
- Employ telemarketing techniques to communicate payment options
- Utilize medical terminology when discussing healthcare bills
- Collaborate with customers to establish payment plans
- Utilize revenue cycle management strategies to optimize collections
- Utilize accounting software to track and update account information
Experience:
- Familiarity with financial concepts and accounting principles
- Proficiency in debits, credits, and coding
- Strong mathematical skills for accurate calculations
- Experience in telemarketing or customer service roles beneficial
- Knowledge of medical terminology advantageous
- Familiarity with revenue cycle management practices
- Proficiency in using accounting software for account management
AFTP123
Job Type: Full-time
Pay: $21.51 - $25.90 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person