Store Manager
Are you passionate about fashion and experienced in retail management? We are currently seeking a dynamic and experienced Store Manager to lead our team at Wrentham Village Premium Outlets, MA
About Us: We are a fashion retailer known for our curated selection of trendy and premium-quality apparel and accessories. With a focus on providing exceptional customer service and staying ahead of the latest fashion trends, we pride ourselves on creating a unique shopping experience for our customers.
Position Overview: As a Store Manager, you will be responsible for overseeing all aspects of store operations, driving sales, and leading a team of dedicated retail professionals. This role offers the opportunity to showcase your leadership skills, passion for fashion, and ability to create a positive and engaging environment for both customers and team members.
Key Responsibilities:
- Lead and motivate a team of retail associates to achieve sales goals and provide outstanding customer service.
- Develop and implement strategies to drive sales and maximize profitability.
- Ensure the store maintains high standards of visual merchandising and cleanliness.
- Manage inventory levels and conduct regular stock checks to optimize product availability.
- Recruit, train, and develop team members to enhance their product knowledge and sales skills.
- Analyze sales reports and performance metrics to identify areas for improvement and implement corrective actions as needed.
- Foster a positive and collaborative work environment that promotes teamwork and employee engagement.
- Handle customer inquiries, complaints, and feedback in a professional and timely manner.
- Maintain awareness of industry trends and competitor activities to stay ahead of the competition.
Qualifications:
- Minimum of 5 years of experience in retail management, preferably in the fashion industry.
- Proven track record of achieving sales targets and driving business growth.
- Strong leadership skills with the ability to inspire and motivate team members.
- Excellent communication and interpersonal skills.
- Detail-oriented with a keen eye for fashion and trends.
- Ability to multitask and prioritize tasks in a fast-paced environment.
- Proficiency in Microsoft Office applications and point-of-sale systems.
- Flexible schedule with the ability to work evenings, weekends, and holidays as needed.
Benefits:
- Competitive salary commensurate with experience.
- Performance-based bonuses and incentives.
- Health, dental, and vision insurance options.
- Employee discounts on merchandise.
- Opportunities for career growth and advancement within the company.
Job Type: Full-time
Pay: $21.00 - $28.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
Shift:
Weekly day range:
Experience:
- Retail Store Management: 3 years (Required)
- Fashion Retail Sale: 3 years (Preferred)
- Customer Service: 5 years (Preferred)
Work Location: In person