About InteliChart:
We are a healthcare software company with an industry-leading patient engagement platform. Our platform is used by EHR vendors, hospitals, health systems, and physician practices. Our sole focus is the patient. We were founded in 2010, and have offices in Charlotte, NC. For over a decade, InteliChart has been at the forefront of helping healthcare providers engage their patients. Our Healthy Outcomes platform makes a direct impact on the health of tens of millions of people. Today, we are poised to take our company to the next level and we’re looking for talented people as we grow. All our positions are remote, giving you the freedom and flexibility to work from anywhere. A testament to longevity, many of our employees have been with the company since it began. We’re proud to have created a culture of togetherness where your individual talents thrive.
InteliChart is seeking a Business Analyst to join our team. Do you enjoy creating user stories for features and coordinating with development teams to bring them to life? If yes, review our expectations and share your experience with us.
What you will be doing in this role:
- Ensure the successful implementation of multiple system integrations at the Healthcare EHR and Practice Management Vendor level.
- Rapidly learn and assume the role of Subject Matter Expert (SME) for each new third-party vendor system that we integrate.
- Define and translate requirements to the development team for functionality in the vendor systems and map out the equivalent functionality within our suite of products.
- Manage a continuous requirements gathering process.
- Interview stakeholders to gather user information.
- Coordinate with UX/UI, development, and product management on product specifics.
- Run meetings for solution definition, refinement, and sprint planning.
- Demo new functionality with credibility.
- Train departments on new products and validate success criteria with end users.
- Read and analyze regulatory documentation when necessary for new products.
- Create and sign off on all completed user stories.
- Document decisions and assumptions and compile release notes.
- Recommend solutions to hurdles encountered during requirements process.
- Monitor resource budget/hit budget target.
What you need for this position:
- At least 1 year experience in a Business Analyst role
- Bachelor’s degree in Healthcare Management, Computer Science, Science, Information Technology, or a related field.
- Experience with Agile methodologies and customer focused products or services.
- Demonstrated ability to function independently, multi-task, and realign priorities as needed.
- Time management skills to meet crucial deadlines.
- Strong verbal and written communication skills.
- strong analytical proficiency and presentation skills
- Ability to lead and work collaboratively with customers, vendors, and internal teams.
- Remote workspace: creative space for innovation and productivity.
What will put you ahead:
- Familiarity with the healthcare IT landscape, including regulatory requirements and HIPAA.
- Exposure to the healthcare industry, familiarity with HL7, APIs, FHIR, and Software Quality Assurance.
- Competent in managing product lifecycle and user-centered design principles.
- Skilled in using product management tools and software for project tracking and analytics.
- Technical understanding to communicate effectively with engineering teams.
- Exhibit meticulous attention to detail and the capability to work as an integral team member, providing clear and actionable insights for product definition and strategic management.
- Understanding of integration with Electronic Health Records (EHR) and other healthcare systems.
- Agile SCRUM Certification is a plus.
At InteliChart we offer a comprehensive benefits package including, but not limited to:
- Medical, dental and vision plan options
- Free virtual healthcare for you and your family
- 20 PTO days, with 1 day added for every year of service
- 10 paid holidays every year
- 401(k) plan with employer match
- Basic life and AD&D plans
- Health savings account/Flex spending account
- Total pet plan
- Legal club plan (legal, ID theft, tax preparation)
- Remote work - All positions are fully remote