Job Summary:
We are seeking a motivated and experienced FOH Captain to join our team. The ideal candidate will provide exceptional guest service while also training new staff members on service standards and procedures.
Responsibilities:
- Serve guests in a friendly, professional, and efficient manner
- Train new servers on menu items, service techniques, and POS systems
- Assist in resolving guest inquiries and complaints promptly
- Collaborate with kitchen staff to ensure timely and accurate food delivery
- Maintain cleanliness and organization of the dining area
Experience:
- Previous experience in a server role is required
- Proficiency in basic math for handling payments accurately
- Strong guest service skills with a focus on customer satisfaction
- Knowledge of restaurant operations including kitchen processes
- Familiarity with POS systems such as Aloha POS and reservation platforms like OpenTable
- Excellent time management skills to handle multiple tasks efficiently
- Previous experience handling cash register transactions is preferred
- Culinary or food service background is a plus
Join our team and contribute to creating memorable dining experiences while mentoring new team members in a dynamic restaurant environment.
Job Types: Full-time, Part-time
Pay: From $15.00 per hour
Expected hours: No less than 32 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid training
Restaurant type:
- Upscale casual restaurant
Shift:
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Experience:
- Restaurant experience: 2 years (Preferred)
Ability to Commute:
- Brooklyn, NY 11211 (Required)
Ability to Relocate:
- Brooklyn, NY 11211: Relocate before starting work (Preferred)
Work Location: In person