Property Management Company is seeking a qualified, knowledgeable Maintenance Coordinator to assist in our continued growth. We are a full-service real estate company that provides single-family rentals to international investors. This is an exciting opportunity for a motivated individual looking to start a career with a fast-paced, high-volume company with unlimited potential for growth.
We offer the following comprehensive benefits to our employees: health/ dental/ vision insurance, PTO, 401K (employer matching), Life insurance, Employee Assistance (EAP) program, International insurance, and an employee discount program.
Job Duties
-Prioritize and dispatch work orders to external vendors
-Coordinate all submitted maintenance tickets and respond to tenants' requests
-Ensure data, documents, photos, etc. are input into the appropriate system for estimate approvals; continually track status of data through completion
-Coordinate with the subcontractors and vendors to ensure all steps of the maintenance process are completed to ensure maintenance/repair issues are resolved within the scope of work and budget/bids pricing.
-Maintain current database of vendors, subcontractors, current costs/rates for both materials and subcontractors used.
-Research maintenance chargebacks to ensure they are valid and charged appropriately to the tenants account.
-Follow up with residents to ensure work orders and repairs are completed satisfactorily and in a timely manner.
-Manage work order process, prioritizing by type of job and localizing them by area for efficient allocation to maintenance personnel and contractors
-Coordinate with vendors and internal maintenance team to ensure timely and quality repairs
- Manage and complete other duties as assigned
Qualifications and Skills
-3+ years Maintenance Coordinator experience is required
-Knowledge of renovation process and scheduling is required
-Experience with Microsoft Office required
-Network of subcontractors a plus
-Experience with Propertyware or similar software a plus
-Working knowledge of maintenance repair methods and equipment across disciplines (including electrical, plumbing, heating, air-conditioning, and carpentry) to analyze, troubleshoot, and have repairs completed.
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed
Job Type: Full-Time
Hours: Monday-Friday, Weekend availability as needed
Benefits: Medical, Dental, Vision insurance, 401K (employer matching), PTO, Life Insurance, and an Employee Discount program
Employment for all final candidates who have received and accepted a written offer of employment is contingent upon clear results of a thorough background check and drug screening. Background checks and drug screenings will be conducted on all final candidates, as deemed necessary. Motor vehicle background searches and records will be required if applicable to the position and when driving is an essential requirement of the position. All candidates must have authorization to work in the United States.
The company provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, and training.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- Residential Maintenance Coordinator: 3 years (Preferred)
- Customer Service: 2 years (Required)
- Property management: 2 years (Required)
- Customer retention: 1 year (Preferred)
Work Location: In person