Position Title: Bilingual Medical Front Office Assistant
Supervisor: Front Office Manager
Job Description:
Candidates for our Medical Front Office Assistant positions should be familiar with a variety of activities in a medical office, including interacting with patients in person and on the phone, explaining office policies, appointment scheduling, organizing charts, and more. Reliability and a strong work ethic combined with great communication skills are a must. Only fluent English and Spanish bilingual candidates will be considered.
Front Office Duties and Responsibilities:
- Greet patients and establish a positive customer experience
- Explain office policy and service offerings of practice
- Organize and maintain patient records, update when necessary
- Operate office equipment
- Proficient skills working with EMRs
- Protect patient information and rights to maintain confidentiality with both personal and financial information
- Maintains efficient operations by following office policies and procedures
- Supporting peers in the execution of their duties
Front Office Requirements and Qualifications:
- High school diploma or equivalent; Associate degree preferred
- Prior work experience in a medical front office setting
- Fluent in reading and speaking English and Spanish
- Excellent typing skills
- Good knowledge of Microsoft Office
- Outstanding verbal communication skills
- Great organizational and multitasking abilities
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
Medical specialties:
Schedule:
Experience:
- Medical: 1 year (Required)
Work Location: In person