Maintenance Supervisor
CLASSIFICATION: Full-Time, Non-Exempt, Hourly
COMPENSATION: $30 Per hour
BENEFITS:
- Health, Vision, and Dental insurance
- 10 Paid holidays and 15 days of PTO
- 401(k) plan up to 6% matching
- Paid maternity and paternity leave
- Rent discount if living on-site
- Employee assistance program
- Professional development program
POSITION SUMMARY: The Maintenance Supervisor is primarily responsible for maintaining, and enhancing the value of the community while also maximizing the living experience for residents and the community. This is accomplished by ensuring that all resident maintenance issues are resolved expertly and efficiently.
TEAM: Redstone Residential is a national student housing and multifamily operator, headquartered in Provo, Utah. Managing more than 35,000 beds of student housing in 16 states, Redstone is the 5th largest 3rd party management student housing company in the U.S! Our conventional housing portfolios are also seeing rapid expansion.
Redstone Residential has at its core the mission statement "We create happiness for our residents, clients, and team members through clear communication and world-class customer service." The team at Redstone Residential is enthusiastic, energetic, and passionate about what we do. The Redstone Way, our core operating principles, are as follows:
- We Are Believers
- We Earn and Cultivate Trust
- We Communicate Authentically
- We Stay The Course
- We Embrace and Affect Change
- We Strive for Excellence
RESPONSIBILITIES:
- Ensure that the property maintains an exceptional curb appeal by keeping the community grounds and buildings properly maintained.
- Oversee and train maintenance technicians.
- Assist with repairs and other general maintenance duties.
- Consistently and genuinely demonstrate exemplary principles of customer service and teamwork.
- Ensure the best possible appearance of each apartment prior to new resident move-in.
- Oversee apartment turnovers.
- Communicate with the Community Manager any problems with maintenance or curb appeal that require further attention.
- Respond appropriately to emergencies, according to policies and procedures.
- Contribute to resident satisfaction by ensuring that customers’ expectations are met and exceeded.
QUALIFICATIONS:
- 3+ years of relevant industry experience (maintenance, plumbing, construction)
- 3+ years of HVAC experience
- Property management experience is a plus but not required
- Working knowledge of pool service/maintenance is a plus
- Must have excellent customer service skills, strong attention to detail
- Must be able to lift a minimum of 75 lbs. and work 8-10 hour standing shifts
Job Type: Full-time
Pay: $30.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Work setting:
Experience:
Ability to Commute:
- Philadelphia, PA 19104 (Preferred)
Work Location: In person