The following is a description of the Clerk/Payment Processor of the ESS Collections department:
KEY JOB FUNCTIONS :
- Sends out invoices for active receivables, and all other physical correspondences related to the collection of active and returned items as generated by the system automatically or from the Casino Collectors
- Enters and adjusts the following information in the Casino Management System:
- Create and update customer CMS accounts to include:
- Personal information
- Bank information
- Dispositions (Special Remarks)
- Alteration of deposit dates for active items to facilitate automatic deposit by the relevant casino cages
- Entry of returned items
- Entry of returned item payments
- Change of agency assignment status for individual returned items
- Change of returned items to write-off status
- Entry of payments on written-off items
- Preparation of all assignment paperwork as required
- Other duties as deemed necessary by Department Manager and Director
EDUCATION and/or EXPERIENCE:
5+ years experience in casino industry experience preferred. High School Diploma or equivalent required.
QUALIFICATIONS:
Requirements listed below are representative of the knowledge, skill, and/or ability required to perform this job successfully.
- Knowledge of Property and Company operations and casino systems; Caesars experience preferred
- Convey an upbeat and positive attitude on the phone while talking to internal clients and external customers in adverse situations
- Work up to 10 hours per day in stressful, changing dynamic environment
- Lift at least 45lbs
- Typing speed of at least 35wpm
- Proficient with Microsoft Word, Excel, and able to learn new Casino Database programs as required
- Self-motivated and resourceful, with the proven ability to multi-task and operate successfully under tight deadlines and time pressures
- Enjoys a fast pace, dynamic, challenging and team-oriented work environment
- Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business