Location: Los Angeles, CA
FLSA Status: Salaried
Reports to: General / Sales Manager
Summary:
This position is responsible for handling key accounts on sales of specific produce (commodities) by identifying current and future market prices, negotiating supplier and customer pricing and orders, anticipating supplier and customer needs, managing sales margins and expanding new supplier and customer base, while providing superior customer service.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
On a daily basis:
· Arrives on time when scheduled
· Verifies inventory and maximizes sales by balancing customer demands, vendor supplies, and other factors. Manages shrink and losses.
· Responsible for entering RMAs for customer returns and verifying physical inventory with Inventory Management.
· Calls upon customers to take orders. Cold-calls and follows-up with potential new customers. Accepts customer orders; ensure orders are entered and recorded accurately.
· Regularly cultivates positive and productive sales relationships with customers. Ensures customers receive timely and accurate information on product availability, quality and market price. Negotiates pricing with key customers per order.
· Regularly cultivates positive and optimal supplier relationships with farmers, packing houses, and shipper representatives.
· Working closely with warehouse operations and receivers to ensure high-quality product and appropriate credit management when necessary.
· Monitors current and anticipated future market price ceilings/floors for all commodities.
Acts as a resource and commodity expert for assigned commodities including seasonal fluctuations, pricing strategies, selling strategies, futures, crop damage, and inventory optimization. Sets price-after-sales, as appropriate.
· Supports the accounts receivable/credit department to communicate with customers, as appropriate.
· Coordinates sales activities with transportation, warehouse operations, food safety, and finance to ensure customer satisfaction on all levels.
· Manages and grows existing key customer accounts.
· Drives business development for commodities including identifying, qualifying, and facilitating meetings for potential new customers.
· Facilitates vendor and customer meetings and presentations.
· Suggests substitutions to customers for items ordered that are unavailable or otherwise unacceptable; encourages customers to purchase maximum possible amount of product conducive to their business.
· Responds to customer phone inquiries and ensures that customer comments, problems, complaints and requests are resolved and/or forwarded to the appropriate individual(s) in an appropriate and timely manner.
· Visits vendors and customers as necessary. Conducts customer business reviews.
· Consistently focuses on ongoing, continuous learning to improve sales skills and techniques and facilitate improved sales per customer.
· Attend required training, including but not limited to Operational, Safety, GMP, HACCP, and OSHA
On a regular basis:
· Attends and actively participates in trade shows; executes follow-up.
· Communicates with co-workers, management, customers, and others in a courteous and professional manner.
· Conforms with and abides by all regulations, policies, work procedures, and instructions.
· Performs other duties and projects as assigned by management.
Competencies:
· Business Acumen.
· Communication Proficiency.
· Customer Focus.
· Initiative.
· Results-driven.
· Problem Solving/Analysis.
· Strategic Thinking.
· Organizational Skills.
Work Environment:
This job operates in an indoor office and refrigerated warehouse setting. Regular working conditions include close quarters, refrigerated coolers, and some moisture on floors and stairs. Some work occurs in the dock areas, which are outdoors and covered. This role routinely uses standard office equipment such as computers, keyboards, telephones, photocopiers, fax machines, and filing cabinets.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to handle or feel; and reach with hands and arm’s length. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must be able to lift and move 5-50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. As the office of this position is located on the second floor, climbing up and down stairs is required. The job is performed in the warehouse, walking on the dock and standing or sitting at a desk. Occasionally, this position requires work to be performed in a refrigerated environment.
Position Type/Expected Hours of Work:
This is a full-time position.
Travel:
This position may require overnight travel. Some daily driving of an automobile is possible.
Required Education and Experience:
· High school diploma or GED
· Or equivalent combination of education and experience
Required Skills:
· Computer skills
· Creative problem-solving skills
· Math skills
· Negotiation skills
· Sales skills including ability to close sales
Preferred Education and Experience:
· Minimum 5 years of related work experience (produce industry)
· Specific commodity/produce experience
· Supply-side experience
Preferred Skills:
· 10-key by touch
· Produce Pro® experience
· General produce knowledge
· Spanish language skills (written/spoken) are a plus.
AAP/EEO Statement
Umina Brothers, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Job Type: Full-time
Pay: $55,000.00 - $65,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid time off
- Vision insurance
Compensation package:
Schedule:
- 8 hour shift
- Monday to Friday
- Morning shift
- Night shift
- Overnight shift
- Rotating weekends
- Weekends as needed
Ability to Commute:
- Los Angeles, CA 90021 (Preferred)
Ability to Relocate:
- Los Angeles, CA 90021: Relocate before starting work (Required)
Work Location: In person