USA Sports Therapy has sixteen cutting-edge facilities in prestigious locations focused on orthopedic and sports physical therapy, post-surgical rehabilitation, return-to-sport recovery, sports chiropractic, chronic pain, injury prevention, car accident and whiplash injuries. We pride ourselves on providing the highest quality of care and creating individualized treatment plans.
We are looking for a Front Desk Administrator that will work under the direct supervision of our Clinical Director and Practice Manager. This position will involve administrative duties vital to the operations and quality of our practice.
Administrative Responsibilities
- Answer high volume of phone calls
- Schedule patient appointments and complete new patient intake procedures
- Distribute forms and paperwork and check them over to ensure that required fields are completed properly
- Greet patients and other visitors when they arrive
- Collect co-pays, coinsurance and self-pay payments
- Complete pre-authorizations and referrals to physicians/imaging
- Work with other team members to implement systems, programs, and processes
- Manage inventory of necessary office supplies and coordinate reordering
- Assist the clinic in managing patient flow: check, check out, recalls, etc.
- Additional administrative duties
Qualifications
- Ability to multitask and manage time effectively
- Outgoing and vibrant personality
- Quick learner that’s able to work independently
- 1+ years of experience working in a healthcare administrative setting
- 1+ years of experience in electronic health records software
- Excellent computer skills in Microsoft Suite, including email
- Bilingual (English and Spanish) a plus
Benefits
- Health Insurance
- Paid Time Off
- 401(k)
- Employee perks and discounts (i.e IVs, physical therapy, chiropractic)
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
Application Question(s):
- Are you available to work from 9am - 6pm?
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person