- Strong working knowledge of computer systems, hardware, and software, including drivers and bios
- Excellent problem-solving, analytical, and team-working skills
- Excellent communication and interpersonal skills.
- Demonstrated the ability to obtain feedback from customers to improve training methods.
- Writing and editing training manuals.
- Running reports and analyzing common complaints and problems.
- An openness to learning new technologies.
- An openness to learning new technologies.
Job Types: Full-time, Contract, Temporary
Pay: $25.00 - $30.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
Ability to Commute:
Ability to Relocate:
- Richmond, VA: Relocate before starting work (Required)
Work Location: In person