About us
Dutch Hollow Supplies is a family owned distribution company with a long and successful history in the Metro St. Louis market. We are looking for individuals to join our team. Our product mix includes janitorial, packaging, office supplies, food service and safety.
**Overview:**
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
**Duties:**
- Handle inbound and outbound customer calls professionally
- Assist customers with product inquiries, orders, billing, and general support
- Conduct data entry tasks accurately and efficiently
- Utilize upselling techniques to promote additional products or services
- Resolve customer complaints and issues promptly and effectively
**Skills:**
- Strong communication skills to interact effectively with customers
- Ability to analyze customer needs and provide appropriate solutions
- Proficiency in English
- Prior experience in customer service is beneficial
- Familiarity with outbound calling procedures and upselling techniques
This position offers the opportunity to work in a small office environment where your skills will be valued and developed. If you are a dedicated individual with a passion for assisting customers, we encourage you to apply for this role.
Job Type: Full-time
Pay: From $16.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
- 8 hour shift
- Day shift
- No nights
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Ability to Commute:
- Belleville, IL 62223 (Required)
Ability to Relocate:
- Belleville, IL 62223: Relocate before starting work (Required)
Work Location: In person