ProTeX the PT Xperts, is a locally owned and nationally operated Geotechnical Engineering Firm, Specializing in various concrete, soil, and asphalt testing within newly developing residential areas. Our company mission is to show INTEGRITY in all we do, practice the TEAMWORK needed to make working with us easy, and take OWNERSHIP in our roles to do the right thing.
Job Summary
Dispatchers play a vital role in our company, they work closely with Home Building Superintendents, construction trades and internal staff by receiving their scheduling requests and accurately entering them into our TBG Software. There are additional job responsibilities involved in this critical position that include, but are not limited to, cleaning plot plans, entering new homes into our TBG Software system, fielding customer concerns and other various administrative functions that work towards providing superior customer service to our clients and fellow employees.
Your Role as a Dispatch
- Reports to the Dispatch Lead
- Schedule Inspections
- Cleaning plot plans
- Entering new homes into our software system
- Fielding customer concerns and other various administrative functions that work towards providing superior customer service to our clients and fellow employees
Work Requirements/Skills
- Superior customer service skills
- Maintain a positive work environment
- Comfortable speaking with clients on the phone
- Coachable/Teachable
- Good PC skills, especially MS Excel, Outlook and Google Docs preferred, 35 WPM
- Comfortable working in a fast-paced environment
- Self-Motivated and Results-driven, able to work with minimal supervision
- Detail Oriented
- Excellent written/verbal communication skills
- Construction terminology preferred or the ability to pick up terminology quickly
Work Schedule
Monday – Friday
7:00 AM – 3:30 PM or 8:00 AM – 4:30 PM (40 hours/week)
BENEFITS
Paid Time Off plus 6 Paid Holidays/year
Medical, Dental, & Vision Insurance
401k with a 50% Company Match
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Experience:
- Computer skills: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person