Job Overview:
Join our team at Body Back Chiropractic as a Front Desk Receptionist, a key role in providing exceptional customer service and administrative support in a healthcare setting. As a Front Desk Receptionist, you will be the first point of contact for our clients, ensuring a warm and welcoming environment.
Duties:
- Greet and assist patients in person or over the phone with professionalism and courtesy.
-Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Handle patient check-ins, paperwork, and insurance verification processes.
- Maintain cleanliness and organization of the reception area.
- Obtains revenue by recording and updating financial information; records and collects patient charges; controls credit extended to patients; files, collects, and expedites third-party claims.
- Coordinate with Chiropractors to ensure seamless patient care.
- Assist in clerical tasks such as filing, data entry, and record keeping.
- Support marketing events and promotional initiatives as needed.
Skills:
- Proficient in clerical duties with reception roles.
- Computer literacy including knowledge of Microsoft, excel, etc.
- Familiarity with phone systems and excellent phone etiquette.
- Ability to work effectively in a fast-paced environment.
- Exceptional organizational skills to manage front desk operations smoothly.
Benefits:
- Competitive hourly rate based on experience.
- Opportunities for professional growth and development.
Requirements:
- Previous experience as a receptionist or in a customer-facing role is preferred.
-Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Excellent communication skills and a friendly demeanor.
- Ability to maintain confidentiality and handle sensitive information appropriately.
Job Type: Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Professional development assistance
Schedule:
Experience:
- Customer service: 2 years (Required)
Ability to Commute:
- Portland, ME 04102 (Required)
Ability to Relocate:
- Portland, ME 04102: Relocate before starting work (Required)
Work Location: In person