Compass Medical Provider is looking for a friendly and customer-oriented Front Desk Associate to join our team. The Front Desk Associate will serve as the first point of contact for members and guests, providing exceptional customer service and ensuring smooth operations at the front desk.
Responsibilities:
- Greet members and guests as they enter the fitness center with a warm and welcoming demeanor.
- Answer phone calls and respond to inquiries about membership, class schedules, and other services.
- Assist members with check-in and check-out procedures
- Maintain cleanliness and organization at the front desk area, including keeping supplies stocked and equipment in working order.
- Monitor access to the fitness center, ensuring only authorized individuals enter the facility.
- Provide information about fitness classes, personal training sessions, and other programs offered at the center.
- Assist with administrative tasks such as filing paperwork, updating member records, and sending out communications.
Qualifications:
- High school diploma or equivalent (Associate's or Bachelor's degree preferred).
- Previous experience in customer service or hospitality roles is desirable.
- Excellent communication and interpersonal skills, with a positive attitude and a passion for helping others.
- Strong organizational skills and attention to detail, with the ability to multitask in a fast-paced environment.
- Proficiency in basic computer skills, including Microsoft Office and point-of-sale systems.
- Knowledge of fitness center operations and procedures is a plus.
- CPR and First Aid certification preferred.
Job Types: Full-time, Contract
Pay: From $25.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Ability to Commute:
- North Little Rock, AR (Preferred)
Ability to Relocate:
- North Little Rock, AR: Relocate before starting work (Required)
Work Location: In person