JOB LOCATION
15151 E Alameda Pkwy Aurora, Colorado 80012-1555
City of Aurora, Colorado
It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
Why Work for Aurora?
-
Make a difference in the lives of real people every day
-
Diverse community
-
Competitive total compensation package
-
Well-Funded General Employees Retirement Plan
-
Light rail station minutes away
-
On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
-
Access to innovation workspaces
PRIMARY DUTIES & RESPONSIBILITIES
Salary to be Commensurate with experience
The Hiring range for this position is $80,000- $100,000/Annually
The deadline for submitting applications is Monday July 15th,2024 Commencing Tuesday, July 16th, 2024. the initial review of all received applications will be conducted. However, please note that the application process may close at any time without prior notice if a sufficient pool of qualified applicants is obtained.
OVERVIEW OF POSITION / DEPARTMENT
The City of Aurora (COA) seeks to hire a collaborative and ambitious person for a program management position within Housing and Community Services’ Crisis Programs Division. The selected candidate will work in an environment of high demand to oversee the City of Aurora Crisis Intervention Programs: the Aurora Mobile Response Team, Aurora Police Department’s Crisis Response Team, and their Targeted Violence Prevention Program. This position will oversee all program operations in collaboration with leadership from the Aurora Police Department and contracted service providers.
Primary Duties and Responsibilities:
Oversees day-to-day operations of all Crisis Programs
Manages and plans budgets for all programs to include federal grant programs and city general funds in consultation with Aurora Police Department chain of command and Director of Housing and Community Services.
Communicates program updates and strategic plans with executive level staff, elected officials, and media personnel.
Responds to on-demand requests from elected officials, City and Public Safety leadership, and community members.
Executes and manages professional service agreements with contracted service providers and holds contractors accountable to ensure adequate and effective service provision.
Directs and coordinates development of programmatic regulations, policy, procedures, and program schedules in partnership with Clinical Supervisor and CRT Sergeant as it relates to the programs.
Regularly evaluates program efficacy through program data collection and feedback from stakeholders, staff, and community members.
Provides training to educate the community, City of Aurora staff, first responders and other relevant groups on the Crisis Programs mission, operations, and outcomes.
Manages requirements of grant funding reporting and deliverables
Regularly evaluates and updates strategic plans for all crisis programs.
Provide regular status and data reports to City Council, Aurora Police Department Chain of Command, Department Directors, and other stakeholders.
Serves as liaison between contracted partner agencies, the City of Aurora, the Aurora Police Department and Aurora Fire Rescue.
Assists with City of Aurora’s cold weather operations and planning.
Builds networks and acts as the bridge between the department, community, City Officials, advisory groups, other governmental agencies, and others as appropriate to develop and maintain effective partnerships.
Attends relevant meetings to include weekly team meetings, program leadership meetings, state co-responder manager meetings, and other stakeholder-collaboration meetings as a representative of the City of Aurora Crisis Programs.
Provides support and guidance to programs staff to include clinicians, EMTs, and officers regarding program operations, interpersonal conflicts, clinical guidance, and case consultation.
Serves as the internal subject matter expert and consultant on crisis intervention, CRS 27-65 behavioral health statute, information sharing protocols, and co-responder programming for effective development of policies, directives, and staff training.
Responds to requests for consultation, service provision or guidance regarding community members.
Consults with legal and risk management staff within Housing and Community Services and the Aurora Police Department on policies, procedures, and other appropriate instances as it relates to the Crisis Programs.
Coordinates mental health related training for programs staff, City of Aurora staff, and the community.
Maintains communication with contracted external research partners.
Gives debriefing or psychological first aid to responders, city staff or community members following traumatic incidents as requested by the department, COA, or community.
Assists with coordination of CIT trainings for the Aurora Police Department and Aurora911 as frequently as indicated by department.
Coordinates with federal, state, and local law enforcement agencies and other behavioral threat assessment organizations to ensure the following of leading practices within the CRT's Targeted Violence Prevention Program
Participates in interviews and provides recommendations to Aurora Police Department, Contracted Clinical Service Provider and Contracted Ambulance Provider on the selection of officers, clinicians and EMTs for the Crisis Programs.
May be required to work outside of established working hours to include nights and weekends.
Other duties as assigned.
MINIMUM QUALIFICATIONS & WORKING CONDITIONS
MINIMUM QUALIFICATIONS
Master’s Degree in relevant field (Social work, forensic psychology, mental health counseling, psychology)
Independent clinical licensure in the state of Colorado: LPC, LCSW, LMFT
Must be able to pass Aurora Police Department background check to include level three CJIS clearance.
3+ years of experience in data tracking, analysis, and reporting
Comprehensive knowledge of Microsoft Office including Word, Excel, PowerPoint
Preferred Qualifications:
Prior experience working within co-responder programming or crisis services.
Prior experience working with or alongside emergency services (law enforcement, fire rescue, EMS)
Experience in the composition and application of grant funding.
Experience in behavioral threat assessment and management and targeted violence prevention efforts.
Knowledge:
Structure, purpose, and administration of government and non-profit grant programs Data analysis and visualization experience
Policy development Data management Grant management
Program management and implementation
Skills:
Public speaking
Research, writing, and strong interpersonal skills and data analysis skills Effective leadership and trainings
Facilitation and presentations
Strong collaboration and partnerships with multiple partners and stakeholders
Strong leadership background, preferably in an executive capacity
Management of a variety of staff roles and levels of experience required
Law Enforcement experience/comfortability preferred
Experience leading numerous programs/projects at the same time successfully
Abilities:
Establish and maintain effective working relationships and positive working relationships with City departments, community organizations, and citizens
Solve problems
Handle sensitive situations with tact and diplomacy
Demonstrate a command of high quality and professional written and verbal communication skills Conduct research and prepare concise reports on findings
Direct and effectively supervise other employees Establish and fulfill goals and objectives
Exercise good judgement
Receive, attend to, interpret, and respond to verbal messages and other cues such as body language in ways that are appropriate to listeners and situations
Show understanding, friendliness, courtesy, tact, empathy, cooperation, concern, and politeness to different people from varied backgrounds and socioeconomic areas
Display high standards of ethical conduct
Possess sensitivity to cultural diversity, race, gender and other individual differences of the workforce and community
WORKING CONDITIONS
Essential Personnel:
Physical Demands:
Light physical work requiring the ability to lift 20 pounds Occasional lifting and carrying of objects
Frequent walking and standing both indoors and outdoors
Some hand/eye coordination to operate a computer terminal
Vision to read and interpret reports and other written documents
Frequent speech communication and hearing to maintain communications with employees, partnering organizations, the business community and neighborhood groups
Work Environment:
Equipment Used:
This position may require the incumbent to regularly use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.
For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application.
The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.
Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.
Drug Testing, Thorough Criminal Background Check, and Employment References:
As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check and drug screening. Employment references will be conducted on finalists for City of Aurora vacancies.