Customer Service Representative Job description
ProPrint Digital is seeking a successful, driven individual to join our CSR team as a Customer Service Representative for digital print / offset printing, large format signs and promotional products / advertising specialties. The duties of a Customer Service Representative will include, but not limited to, quotes, estimates and order writing, getting job tickets into production, following jobs thru the shop to help ensure on time delivery and working with outside vendors, production and sales team, helping out in Graphics, Digital Press/Copy Department or Bindery if needed. Clients place orders via email, order online from storefronts, over the phone and walk in.
Benefits
Medical Insurance - (Dental /Vision and Aflac available)
401 K
Vacation
ProPrint Digital is a Full Service Marketing Services Provider. We give "Award Winning Print & Marketing Solutions" to Corporations, Companies and Small Business. Web-Based Ordering Solutions, Direct Mail, One to One Marketing, Variable Data, Digital and Offset Printing and Copying:, Response Tracking thru QR Codes, Purls and messaging. We also supply Large Format Signage, Banners, and Promo Products.
Desired Skills and Experience
A successful Customer Service Representative candidate will have excellent communication skills. Experience in Commercial Print, Direct Mail Printing, Static as well as personalized / variable data, Digital color print and black & white printing ; Online document/ communication solutions. A CSR will be Writing up quotes, orders and following jobs thru the shop. working hand in hand with outside sales to get clients orders/quotes to them in a timely manner. A good attitude and ability to multi task in fast paced environment is required. Experience in Large Format Printing and Signage, Offset Print, Digital Print, Advertising Specialties / Promotional Products or marketing a plus.
Job Type: Full-time
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Vision insurance
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Relocate:
- North Kansas City, MO 64116: Relocate before starting work (Required)
Work Location: In person