As the Accounts Receivable Clerk, you will support The Amenity Collective by providing efficient and reliable support to the Accounting Department in daily, monthly, and annual activities. Responsibilities include, but are not limited to, analyzing accounts receivable financial information, maintaining complete and accurate financial records as it relates to Accounts Receivable, and assisting with routine Accounts Receivable duties. To succeed in this role, the Accounts Receivable Clerk will combine excellent analytical skills with a thorough knowledge of Accounts Receivable processes.
The best service starts with you, and that is why we believe in Deliver + 1 Service! This means we are always thinking one step ahead and surpassing “normal” expectations. We make sure to leave our customers with smiles on their faces from our exceptional pool service.
ESSENTIAL RESPONSIBILITIES
- Process accounts and incoming payments in compliance with financial policies and procedures.
- Receives and records checks, ACH, and card payments accordingly.
- Maintain bookkeeping databases and Excel spreadsheets, updating information as needed.
- Assist with customer inquiries in a timely manner while providing excellent customer service.
- Review contracts for due diligence and compliance.
- Provide weekly and monthly reporting to direct supervisor and upper management.
- Meet defined department goals and activity metrics.
- Maintain and update proper customer information in Salesforce and Workday.
- Monitor customer accounts for non-payment, skipped invoices and partial payments.
- Facilitate collection calls and/or correspondence in a fast paced, goal-oriented Accounts Receivable Department.
- Perform other assigned tasks and duties necessary to support the Accounts Receivable Department.
SKILLS AND ABILITIES
- Proficiency in Salesforce, Workday, and Microsoft Office Suite with an emphasis on Excel.
- Problem-solving skills including both analytical and creative thinking.
- Effective verbal and written communication skills for interacting with customers and internal teams.
- Strong time management skills, with the ability to multi-task and prioritize to meet goals and deadlines in a fast-paced environment.
- Attention to detail and ability to identify errors or discrepancies.
- Thorough understanding of account reconciliation to ensure accuracy in financial records.
- Understanding of Generally Accepted Accounting Principles (GAAP) as it relates to Accounts Receivables.
- Advanced knowledge of FDCPA laws, A/R, billing, and collections procedures.
EDUCATION AND EXPERIENCE
- 2 - 3 years Accounts Receivable, Accounting, Banking, or Finance experience.
PHYSICAL REQUIREMENTS
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
BENEFITS
- Medical Benefits, Dental Benefits, Vision Benefits, Healthcare spending accounts (HSA/FSA)
- 401K Benefits
- Employee Assistance Program (EAP)
- Paid Vacation time, Sick time, and Holidays
- Growth opportunities
NOTE
The specific examples in each section are not intended to be all-inclusive, they represent the typical elements and criteria considered necessary to perform. Other job-related duties may be assigned and could require work outside of duties listed. This description is subject to change, at the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; “at will” employment remains.
Company Information
The Amenity Collective offers facility management, activating assigned amenity spaces in any residential or commercial property. Visionaries in every facet of lifestyle services, we are experts in consulting, design, operation, and management of amenity spaces specific to fitness, aquatics, and wellness areas, with a distinctive focus on hospitality.
Our services are delivered through a collaborative partnership of four companies focused specifically on unique, value-added property amenity services: LIVunLtd, Heartline Fitness, American Pool Enterprises, and LIV North. We provide a full spectrum offering designed to enhance the resident and guest experience and increase the value of the assets for our clients.
As the go-to partner to world-renowned architects and developers who engage us on a vast range of projects, our client list includes some of the most illustrious properties from Toronto to New York City, San Francisco to Miami. We deliver services to hotel spas, commercial retail, urban high-rise residential, mixed-use, and planned communities.
Job Type: Full-time
Pay: $17.00 - $22.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Accounts receivable: 1 year (Preferred)
Ability to Commute:
- Owings Mills, MD 21117 (Required)
Ability to Relocate:
- Owings Mills, MD 21117: Relocate before starting work (Required)
Work Location: In person