Job Description – Director of Sales & Marketing
Job Title: Director of Sales and Marketing
Department: Sales & Marketing
Reports To: President
Pay Status: Salary plus Bonus
Work Schedule: Monday – Friday (occasional weekends)
Must be flexible to accommodate company and customer needs and objectives.
Fontaine Spray Suppression is the industry leader in spray suppression products with the three strongest brands in the business: Fleetline, Hogebuilt and Nu-Line. Providing solutions for multiple vocations within the Class 8 trucking and tanker industries. Our companies supply OEM truck manufacturers, OES service locations, chrome shops and independent aftermarket retailers. For over 75 years, these brands have manufactured a wide array of products including fenders, mounting components and mud flap hanger brackets using stainless steel, aluminum, and poly materials. Our commitment to quality and customer satisfaction is what drives us to be the best in the industry. We sell our products through 4,500+ dealer locations.
Summary: The Director of Sales and Marketing manages all the organization's brands, distribution channels, and sales deployment. They are responsible for developing strategic sales plans based on company goals to promote sales growth and customer satisfaction. Specific responsibilities include business and market development, customer management, market research management, strategic direction for promotion and advertising, sales growth, and customer satisfaction. The Director will also oversee the sales and marketing team members’ daily activity and development.
Roles and Responsibilities include: The ideal candidate will be a proven leader with in-depth industry automotive, trucking, or transportation experience. You must have exceptional project management skills, a record of building high-performance teams, and outstanding relationships with internal and external customers. A strong work ethic and proactive communication skills that encourage courageous conversations are necessary.
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
- Develops and executes strategic sales plans to accommodate corporate goals.
- Advises dealers, customers, and clients concerning sales and advertising techniques.
- Analyzes sales statistics to formulate policy and assist dealers in promoting sales.
- Meets with key clients in person, assisting sales representatives with maintaining relationships, negotiating, and closing deals.
- Works to increase market share.
- Advises on new product introductions with management team
- Works with customers to help them improve their familiarity with products.
- Analyzes ways to obtain new customers through following inside and outside leads.
- Works with internal employees to work with customers to collect past due accounts.
- Focuses on new product promotions by getting the information to customer accounts.
- Attends trade shows to increase customer base & market share ultimately.
- Follows up on calls and dealer visits to keep customers informed and satisfied.
- Compiling lists of prospective customers for use as sales leads based on information from ad inquiries, trade shows, direct mail
responses, business directories, Internet Web sites, and other sources.
- Making outbound lead follow-up calls to potential and existing customers by telephone and e-mail to qualify leads and sell products
and services.
- Overcome technical and business objections of prospective customers.
- Estimate the delivery date to the customer based on knowledge of the firm's production and delivery schedules.
- Build and maintain customer relationships.
- Prepare reports on business transactions.
- Enter new customer data and current customer sales data into the computer database.
- Investigate and resolve customer problems with deliveries with assistance from Customer Service.
- Mail correspondence and promotions to current and prospective customers.
- Responsible for following all safety standards and constantly working safely and health-consciously.
-Works with a marketing firm to create collateral for direct mail, e-blasts, online advertising, banners, trade shows, and dealer needs.
-Manages database for prospects to maximize reach to the market.
Travel Requirements: Approximately 15% travel.
Supervisory Responsibilities: Responsible for the sales and marketing team.
Education and/or Experience: Bachelor’s Degree or equivalent combination of education and experience.
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of introductory algebra and geometry.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret various instructions furnished in written, oral, diagram, or schedule form.
Computer Skills: To perform this job successfully, an individual should have knowledge of Accounting software, Contact Management systems, Database software, Design software, Development software, Internet software, Inventory software, Manufacturing software, Order processing systems, Project Management software, Spreadsheet software and Word Processing software.
Other Skills and Abilities: Ability to deal effectively with disgruntled customers concerning account issues that may arise.
Physical Demands: The physical demands described here must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this Job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, and sit. The employee is occasionally required to use hands to finger, handle, or feel, reach with hands and arms, and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 40 pounds. The employee must drive safely and meet all legal driving requirements.
Work Environment: The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this Job, the employee is frequently exposed to outside weather conditions. The noise level in the work environment is usually moderate.
HOW TO APPLY: Interested employees should submit an internal job application to Human Resources.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Travel requirement:
Ability to Commute:
- Springfield, TN 37172 (Preferred)
Ability to Relocate:
- Springfield, TN 37172: Relocate before starting work (Required)
Willingness to travel:
Work Location: In person