This position is for a Server in our main clubhouse restaurant, and could also assist in working banquet events as a server as needed. We are looking for an outgoing and hard-working individual, preferably someone with some experience in the hospitality industry. Must have reliable transportation, and availability for nights, weekends and holidays is a must!
Primary Responsibilities for Lounge service:
Provide food and beverage service to club members and guests.
Job Tasks:
1. Sets up side station and performs assigned side (prep) work.
2. Provides immediate attention to all members and guests upon seating.
3. Distributes food and wine menus; recites daily specials and answers questions.
4. Knows menu and suggests menu items.
5. Takes members’ and guests’ orders; suggestively sells food and beverage items.
6. Places orders with kitchen; informs cooks about any special cooking instructions.
7. Assembles food on tray; procures items from each station as necessary.
8. Serves meals; places dishes by courses in front of each person.
9. Checks back to ensure member and guest satisfaction; replenishes water as necessary.
10. Removes soiled dishes.
11. Presents dessert menus, suggests and serves dessert, coffee and after-dinner drinks.
12. Verifies accuracy of prices, state and federal taxes, tips and other charges on all checks.
13. Presents the bill.
14. Handles all member charge and credit card charges as prescribed by standard operating procedures.
15. Keeps tables, dining room and bus station areas clean.
16. Advises manager of any complaints as soon as they occur.
17. Performs clean-up and closing duties as assigned by manager.
18. Attends pre-meal meetings as requested.
19. Thanks members and guests; invites them to return.
20. Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
21. Performs closing side work and other appropriate duties assigned by manager on duty.
Primary Responsibilities for Banquet service:
Setup and clean banquet rooms and serves banquets. Works weekends, weekdays, and Holidays as assigned. Customer Service: Communication is key to banquet server jobs. You will need to listen to the customer's order, answer customer's questions, and more. You will need great listening and speaking skills, a friendly, relaxing demeanor, courteousness and quick service create a great dining experience for members and guests.
Job Tasks:
1. Performs related banquet set-up tasks.
2. Provides immediate attention to all guests upon seating them.
3. Takes beverage orders and serves food in specified station.
4. Pours and refills wine, coffee, water and other beverages served with and after the meal.
5. Clears soiled dishes as needed.
6. Cleans all assigned work areas in kitchen and banquet areas.
7. Advises supervisor of any member or guest complaints as soon as they occur.
8. Assists in closing functions by performing various tasks such as removing linen, busing glasses, dishes, silverware, etc., and re-setting the room for next function.
9. Attends staff meetings including pre-service (line-up) sessions.
10. Assures that all state and local laws and club policies and procedures for the service of alcoholic beverages are consistently followed.
11. Thanks members and guests; invites them to return.
12. Consistently follows all sanitation-related requirements, including those related to personal hygiene.
13. Completes other appropriate assignments made by the banquet captain.
Physical, Mental and Visual Skills
Good organizational and verbal skills. Ability to use logical or rational thinking to resolve issues. Ability to perform basic mathematical skills, monitor and courteously develop subordinates, visually monitor the operation areas, write and read member communications.
Must have the ability to perform moderate physical work and may be required to lift up to 40 lbs frequently and up to 10 lbs constantly. Perform activities such as bending, kneeling, crouching, climbing, reaching, standing, pushing, lifting and grasping for up to 5 hours without sitting.
This job description does not imply that the above are the only responsibilities assigned to this position. Employees holding this position will be required to perform any on the job-related duties as requested. All requirements are subject to possible modification to reasonably accommodate individuals with a disability.
Job Type: Part-time
Pay: $7.25 - $30.00 per hour
Expected hours: 15 – 35 per week
Benefits:
- Employee discount
- Paid training
Restaurant type:
- Casual dining restaurant
- Fine dining restaurant
- Upscale casual restaurant
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Experience:
- Serving Experience: 1 year (Preferred)
Work Location: In person