Travel: Nationwide Travel Required
Pay Range: $22.00-$28.00 (dependent upon skillset)
Job Type: Full-Time Mobile Position
Company Overview:
Velociti is the industry-leading, technology and consulting solutions provider headquartered in Kansas City, MO. We proudly serve enterprise customers and partners with cutting-edge services nationwide.
What You'll Do:
The Field Service Technician will be responsible for troubleshooting, installation, and repairment of low voltage technology systems that focus on fleet and facility equipment. Technicians may work on a variety of technologies ranging from IoT devices, GPS electronics, ELD systems, fleet safety technology, tire inflation/TPMS, trailer tracking/temperature monitoring systems, state of the art self-driving fleet products, and various OEM/aftermarket technologies.
As a Velociti Field Service Technician you will partner with customers at their facilities performing service work on fleet technologies. Our technicians will disassemble vehicle components to route cabling, test for terminations, integrate wiring into vehicle harnesses, and mount components for various systems.
A Field Service Technician is fully responsible for activating, verifying, and inputting service data into manufacturer/customer/Velociti applications. Technicians will work daily with internal project managers to coordinate onsite logistics of services, product delivery for installation, and customer communication related to their fleet. You are responsible for the direct customer experience and interactions with external fleet coordinators, managers, and mechanics while at job sites.
Qualifications:
- A minimum of one year 12-volt electronic, automotive, mechanical and/or technical work experience or related schooling, to include a basic understanding of installation services and basic troubleshooting skills.
- Prior work experience troubleshooting mechanics and electrical systems.
- Strong working knowledge of Microsoft Office and use of various Mobile Computing Device(s).
- A minimum of 3-5 years of proven automotive/mechanical experience or similar sectors preferred.
- Must possess a fundamental understanding of data processing, basic inventory management, and smart devices.
- ASE automotive/diesel or similar associate mechanic programs preferred.
- MECP certification preferred.
- Possess a valid driver's license meeting our insurance carrier's guidelines.
- Regular weekly travel required, including multi-night & overnight stays within designated areas.
- Flexibility to work varied hours, weekends, and overtime to meet customer demands.
- Demonstrated ability to work independently.
- Maintain a professional appearance and exhibit dependability.
- Effective communication skills with customers and colleagues.
- Capacity to grasp and apply standard operating procedures.
- Thrive in a fast-paced work environment.
- Proficiency in using diagnostic computers for troubleshooting and repairs.
- Physical capability to stand, kneel, crouch, climb ladders, and lift over 50 pounds.
- Operate standard and power tools for extended periods daily.
Benefits:
- Company vehicle, fuel card, lodging, & per diem provided.
- Receive product and industry certifications specific to the fleet and equipment sector.
- Annual Safety Allowance
- Bi-Annual Prescription Safety Glasses Allowance
- Company Provided Uniforms
- Tool loan program.
- Continuing safety training.
- Comprehensive benefits including medical, dental and vision insurance.
- Paid Time Off + Holidays
- Retirement Plan + Employer 401(k) Match
- Employer Paid Basic Life and Short-Term Disability
Velociti has implemented an affirmative action plan to ensure equal employment opportunities for females, minorities, individuals with disabilities, and qualified targeted veterans. We make reasonable accommodation for individuals with disabilities to apply for employment. Contact careers@velociti.com ONLY if you wish to request an accommodation. Resumes sent to this address will not be accepted. Applicants MUST apply online to be considered for posted positions. EEO/AA M/F/D/V