Job Summary:
We are seeking a professional and friendly Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. The ideal candidate will have strong administrative and communication skills, as well as a background in dental or medical office settings.
Duties:
- Greet and welcome patients in a warm and friendly manner
- Register patients
- Answer phone calls and respond to inquiries in a professional manner
-Present Treatment plans to patients
- Process payments and maintain accurate records of transactions
- Maintain a clean and organized front desk area
Qualifications:
- Previous experience as a Front Desk Agent or similar role is preferred
- Knowledge of Dentrix, Epic, or other dental/medical software is a plus
- Familiarity with dental receptionist duties and medical terminology is an advantage
- Strong administrative and organizational skills
- Excellent communication and interpersonal abilities
- Ability to handle multiple tasks simultaneously with attention to detail
- Knowledge of HIPAA regulations and compliance standards is desirable
If you are a motivated individual with excellent customer service skills and the ability to thrive in a fast-paced environment, we would love to hear from you. Join our team as a Front Desk Agent and contribute to creating memorable experiences for our patients.
Job Type: Part-time
Pay: $14.51 - $15.25 per hour
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- North Miami, FL 33161 (Required)
Ability to Relocate:
- North Miami, FL 33161: Relocate before starting work (Required)
Work Location: In person