Overview:
Through the analysis of data and the creation and implementation of strategic quality management processes, the Director of Data and Quality Management for POH will ensure programs are meeting compliance standards. They will ensure performance quality is maintained and that specified goals and outcomes are met. The person in this position will work closely with all program leadership, directly supervises the Quality Management Analysts assigned to these programs as well as the PSA Compliance Coordinator. Responsible for the design and implementation of data collection tools and other processes to monitor the performance of the program and provide feedback in a timely manner. They will assist and report to the Senior Vice-President of Performance, Evaluation and Monitoring in all data and QM related activities.
Responsibilities:
- Oversee all aspects of the Quality Management and Data Analysis functions for POH programs
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Directly supervise all the Quality Management Analyst and PSA compliance coordinator
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Conducts performance evaluations, bi-weekly supervisions, coaching, scheduling, and training
- Oversee internal auditing system.
- Serve as the organization liaison for oversight agency audits and reviews
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Oversee the development and implementation of instruments used to measure programmatic goals and outcomes
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Develop and implement data collection practices for the program
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Utilize program data to identify program-specific strengths and challenges
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Compile and analyze qualitative and quantitative performance data to enhance program practice
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Serve as program liaison with ORR, OCFS, DOH, DOE and other oversight agencies
- Participate in organization committees or initiatives
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Ensure timely submission of Corrective Action Plans, to external monitoring agencies
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Develop program specific performance reports for all agency stakeholders
- Assist and guide programs with creating protocols and procedures
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Collaboration with external monitoring and accreditation agencies
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Perform others related task as needed
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
salary: $80,000
Qualifications:
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Bachelor’s degree or 5+ year's experience in Social Service-related field
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Must have excellent leadership, organizational & interpersonal skills
- Excellent verbal and written communication skills
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Ability to travel locally
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Must have ability to interpret data
- Must have working knowledge of computer applications, preferably highly skilled with Excel.
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Must have commitment to enhancing the level of service delivery provided to persons served
- Experience working with ACS, OCFS, ORR or /and OPWDD programs required, ORR preferred.
EQUAL EMPLOYMENT OPPORTUNITY STATEMENT
It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all
employees and applicants for employment without unlawful discrimination as to an individual’s
perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender
identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or
veteran status in all employment decisions, including but not limited to recruitment, hiring,
compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.
By signing below, I acknowledge that I have fully read and understand my expectation to meet the requirements, essential functions, and duties of the position and represent that I am capable of doing so in a satisfactory manner.