Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Service Advisor. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our automotive service department. If you have a passion for mechanics, excellent communication skills, and enjoy working in a fast-paced environment, we want to hear from you!
Responsibilities:
- Greet customers and assist them with their automotive service needs
- Conduct thorough vehicle inspections and accurately diagnose mechanical issues
- Provide detailed explanations of recommended repairs and maintenance to customers
- Prepare accurate estimates for repairs and obtain customer approval
- Schedule appointments and coordinate with the service technicians to ensure timely completion of work
- Maintain open lines of communication with customers throughout the service process
- Upsell additional services and products based on customer needs
- Process payments and ensure accurate documentation of all transactions
- Maintain a clean and organized work area
Requirements:
- Experience in auto estimating or service writing is a plus
- Familiarity with dealership operations and automotive sales is beneficial
- Ability to multitask and prioritize tasks in a fast-paced environment
- Strong attention to detail and problem-solving skills
- Must have a valid driver's license
At our company, we offer competitive pay, ongoing training opportunities, and a supportive work environment. Join our team today as a Service Advisor and take your career in the automotive industry to the next level!
Job Type: Full-time
Pay: Up to $100,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Day range:
Shift:
Ability to Relocate:
- Kansas City, MO 64118: Relocate before starting work (Required)
Work Location: In person