Job Overview:
Join our team at Smithland Enterprise LLC, a leading provider of Arcade Amusement Machines, where we pride ourselves on delivering exceptional customer experiences. We are currently seeking a dedicated and skilled Area Manager to oversee operations in our San Antonio region. As an Area Manager, you will play a crucial role in handling customer service interactions, managing the service department team, supervise movers and route collectors, and keep track of all purchases and inventory control.
Duties:
Including, but may not be limited to:
Ø Plan and direct the day-to-day activities of the route
Ø Supervise service personal and participate in disciplinary actions
Ø Participates in Interviewing and hiring new employees
Ø Train and develop new and existing employees
Ø Maintain work schedules for Service Technicians
Ø Assign and monitor service calls
Ø Ensure service calls in Amusement Smart data base are up-to-date
Ø Review and maintain ATM balances on a daily basis
Ø Recognize and communicate new repair procedures
Ø Troubleshoot major repairs
Ø Schedule and coordinate equipment moves and new installs
Ø Maintain good relations with customers and promptly respond to customer requests
Ø Schedule and coordinate pool table felting
Ø Order parts and maintain inventory
Ø Maintain shop and warehouse neat and organized
Ø Maintain vehicle routine maintenance schedule
Job Type: Full-time
Pay: From $60,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Paid time off
Day range:
Shift:
License/Certification:
- Driver's License (Required)
Ability to Commute:
- San Antonio, TX 78216 (Required)
Ability to Relocate:
- San Antonio, TX 78216: Relocate before starting work (Required)
Work Location: In person