About us
At Cowan Roofing we don't just build roofs, we build relationships:
- Unparalelled customer service
- Engaged and empowered employees
- Community service
- Family Values
Cowan Roofing is looking for an experienced Office Manager to join our team. The ideal candidate will have a strong background in office administration, customer service, and organizational skills. The Office Manager will be responsible for overseeing the day-to-day operations of the office, handling customer inquiries, and ensuring the smooth running of all administrative tasks. The successful candidate will be a self-starter with excellent communication and problem-solving skills. A firm background in Quickbooks is required. Must enjoy working with a motivated team.
Responsibilities:
- Manage the daily operations of the office.
- Maintain Quickbooks, Acculynx (company CRM) and other software as required.
- Attend and participate in weekly Leadership Team Meetings, take minutes.
- Provide weekly/monthly scheduled reports to management team.
- Process AR/AP, payroll and Work Comp. payments.
- Develop and implement policies and procedures to ensure efficient office operations.
- Answer phones and assist customers in scheduling initial site visits, answering billing/invoice questions or routing calls to appropriate team members.
- Problem solving and analytical skills, as well as a strong attention to detail.
- Responding promptly, professionally, and courteously to all customer needs.
- Maintain office records, such as personnel files, financial records, and other documents.
- Coordinate with other departments to ensure smooth operations.
- Employee onboarding, new hire packets, and enrollment in applicable benefits
- All aspects of financial operations
Job Type: Full-time
Pay: $62,000.00 - $75,000.00 per year
Benefits:
- Paid time off
- Professional development assistance
- Retirement plan
Schedule:
- 8 hour shift
- Monday to Friday
- No weekends
Experience:
- QuickBooks: 5 years (Required)
- Office management: 5 years (Required)
Work Location: In person