Who We Are:
We are part of the Wonderfield Group which includes the YO!, Taiko, Bento and Snowfox brands – we operate more than 1500 kiosks, 60 restaurants, our grab and go sushi is available in over 3,700 locations and we have 50 major retail partners.
Our key markets are the USA, Canada, and the UK with additional geographic presence in Europe and Australia. Our JFE Franchising, Inc brands are:
- Snowfox - the franchisor of over 1,000 full-service sushi kiosks in 25 states throughout the continental U.S., Hawaii, and Alaska
- SNOWFRUIT – the franchisor of over 1,000 fresh cut fruit and Vegetable throughout the U.S. – Refreshingly, Crips and Flavourful!
We Believe in Better Food For Everyone, The Japanese Way…
We continue to capitalize on consumer trends, spearheading category growth by bringing our proposition to more people around the world across more channels, in more locations, on more occasions and in more innovative ways. We are committed to purposeful progress and profit for the benefit of our people, our communities and our planet and we have a clear ESG strategy that delivers progress against nine UN sustainability development goals.
Our Values:
Own it
· We are accountable and make no excuses.
· We always look to improve
· We take the initiative and are courageous and confident
Care about it
· We do the right thing, avoiding unnecessary shortcuts
· We act with integrity and respect our communities, people and our plant
Make it Exceptional
· We build relationships and make people smile
· We say thank you
· We’re positive and kind
Win Together
· We’re open minded an inclusive
· We communicate with clarity
· We take time to look out for others and to celebrate the good stuff
About the Job:
We are seeking a dedicated and highly motivated Division Support Manager to join our team. Reporting to the Director of Operations, this role requires full-time availability, including weekends, and extensive travel. As a Division Support Manager, you will play a pivotal role in ensuring the success and excellence of our fruit cutting franchise operations. Your responsibilities will encompass various facets, including production management, stock control, profit analysis, and the promotion of high standards of service and cleanliness.
Your Responsibilities:
- Daily Production Management: Execute daily production to maintain display cases at Snowfruit standards, following a detailed planogram for stores awaiting franchisees or underperforming locations.
- Stock Ordering: Manage stock orders to meet production targets and ensure adherence to shrinkage targets.
- Performance Analysis: Analyze profit performance, identify areas for improvement, and implement consistent standards to enhance profitability.
- Budget Management: Ensure the achievement of budget goals by managing food costs, gross sales, and overall store profitability.
- Cleanliness and Organization: Maintain high standards of cleanliness and organization in all areas of operation.
- Customer Service Excellence: Deliver exceptional customer service and consistently exceed customer expectations.
- Brand Standards: Monitor and uphold established brand standards in all franchise locations.
- Safety Leadership: Promote a safe and healthy work environment by leading by example in reporting food safety issues and safety deficiencies.
- Miscellaneous Duties: Perform additional job-related duties as assigned.
Please note a minimum of 40 hours per week is required. Due to the 7-day nature of our operation, some weekend and evening work may be required as determined by your direct manager and business needs.
Qualifications:
- Minimum 6 months’ experience in a similar role or within the food industry.
- Food safety certifications (preferred but not mandatory).
- In Depth knowledge of both workplace Health and Safety and Food Safety procedures
- You’re passionate about the guest and the guest experience, leading by example to ensure a superior level of service across your division.
- Strong organizational and problem-solving skills.
- Excels at communication, and together with the Regional Director ensures the franchisees are trained to run their business profitably and safely.
- You must have a great working knowledge of the kitchen, food specs, product knowledge and health and safety. Able to identify poor food standards and able to communicate and train the teams to rectify the issues at hand. You drive sales by training teams to deliver excellent service, the best standards of food and a clean, safe store.
What's In It For You?
- We’re committed to building inclusive Teams and giving our People the opportunity to grow their careers alongside us
- Employer Paid Health Insurance: Medical, Dental, Vision, and Life Insurance
- 401 (K) Profit Sharing Plan
- Hybrid work environment
- Paid Time Off (PTO)
- 13 Paid Holidays
- Monthly lunch meal allowance
- Fitness stipend
- Book allowance
- Tuition reimbursement and professional development assistance
- Training/Advancement Opportunities
JFE Franchising, Inc is an equal opportunity employer. We encourage people from all backgrounds to apply. We are committed to ensuring that our technology is made available and accessible to everyone. All employment decisions are made without regard to race, colour, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law.
Job Type: Full-time
Pay: From $50,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Tuition reimbursement
- Vision insurance
People with a criminal record are encouraged to apply
Willingness to travel:
Work Location: On the road