Job Description
Active Trader Customer Support Representative
All applicants must have a valid Series 7 - General Securities Representative License and 3+ years of relevant experience. Please do not apply for this position unless you maintain a current Series 7 License.
Company Description
Centrally located in Carrollton, TX, Cobra Trading, Inc. is a registered broker and member of FINRA, NFA and SIPC. Cobra Trading is a direct access broker catering to the needs of active and experienced equity and option traders. Founded in 2004, Cobra Trading emphasizes extreme customer service and low commission rates; especially for high-volume traders. The firm maintains two websites, www.cobratrading.com and www.venomtrading.com
Description of Position
This job is not an entry level position. All applicants must have at least 3 years of relevant financial experience working directly with clients and having extensive customer relationship skills.
Do you have a passion for trading, the financial markets, and working with a team dedicated to delivering the best customer service experience in the industry? Our Active Trader Customer Support Representative position is the core of our business at Cobra Trading. This client forward position is crucial in maintaining the level of service our customers have come to expect. The role will require the ability to quickly respond to customer requests, place orders, and assist our trading customers. The perfect candidate must be a self-starter, be motivated to advance herself/himself and bring high energy to our team. Additionally, there is a sales component to this position; it is essential that you enjoy sales and conversing with customers to fully succeed in this role.
Specific Responsibilities would include, but are not limited to:
- Trade Support
- Software Support
- Account Management
- Risk Management
Hours expected for this position:
6:15am to 3:30pm M-F, with market holidays off and PTO days available.
or
7:30 am to 4:30 pm M-F, with market holidays off and PTO days available
Requirements and Qualifications of Position
The ideal candidate will possess the following:
- Series 7 and 63 licenses (required)
- Must thoroughly enjoy building client relationships, calling existing clients, making warm sales calls and prospect follow up.
- 3+ years of Electronic Trading Service and Support
- Familiar with Level II trading applications
- Knowledge of US Equities and Options
- Ability to help the firm monitor and manage risk real-time
- Ability to handle multiple tasks in a fast paced and time sensitive environment
- Self-motivated and energetic personality
- Willing to take on new roles and responsibilities
Prefer (but not required)
- Personal trading experience
- Project management
- Series 4 - Registered Options Principal
- Series 3 - National Commodities Futures
Cobra Trading Offers
- Health and dental insurance
- Supplemental coverage options available
- SEP IRA contribution after 3 years of employment
All qualified candidates will be considered. Base salary range of $80,000 to $90,000 with year-end bonus potential. SEP-IRA participation after 3 years.
Job Type: Full-time
Pay: $80,000.00 - $90,000.00 per year
Related keywords: trader, finance, hedge fund, trading
Job Type: Full-time
Pay: $80,000.00 - $90,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Compensation package:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
License/Certification:
- FINRA Series 7 License (Required)
Ability to Relocate:
- Carrollton, TX: Relocate before starting work (Required)
Work Location: In person