The Supervisor is a part of a multidisciplinary team and is responsible for coordination of all aspects of Enhanced Care Management (ECM). The Supervisor oversees provision of ECM services and implementation of the care plans. A Supervisor oversees the delivery of Enhanced Care Management services where the member lives, seeks care, or finds most easily accessible including in the office, and in the community. A Program Supervisor plans and supervises a program and provides a variety of administrative and program management tasks. This position implements program goals as well as carries out important operational duties.
Qualifications:
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Bachelor of Arts or Bachelor of Science degree in Counseling, Social Work, or related field preferred or licensed vocational nurse. Degree may be waived with equivalent experience.
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Knowledge of community resources preferred.
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Bilingual preferred.
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Must be 21 years old or over.
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A valid California driver’s license with less than two minor moving violations.
Essential Job Functions:
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Ability to communicate ideas in oral and written form.
- Computer skills including Microsoft Office.
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Ability to instruct in group and individual settings.
- Physical, mental, and emotional health adequate to perform duties.
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Ability to work effectively with cultural/ethnic diversity.
- Adhere to all applicable legal and ethical standards.
- Ability to work at various locations, including client homes, schools, and community settings.
- Must implement program goals and objectives to meet and maintain contractual requirements and productivity.
Responsibilities:
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Engage and enroll eligible members in ECM.
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Oversees provision of ECM services and implementation of the care plan.
- Utilize motivational interviewing, trauma-informed care and harm-reduction strategies.
- Responsible for coordination of services to ensure a seamless experience and unduplicated services.
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Advocate on behalf of members with health care professionals.
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Connect members to other social services and support including transportation.
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Provide Community Outreach and attend Community Events.
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Provide health promotion and self-management training.
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Accompany members to office visits, as needed.
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Monitor treatment adherence
- Coordinate with hospital staff on discharge plans.
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Attend all required meetings.
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Report any suspected child or dependent adult/elder abuse or neglect immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
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Report any client imminent danger to self or to others or gravely disabled immediately to direct supervisor or utilize the chain of command if supervisor is unavailable.
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Assist with interview process.
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Assist with new employee training.
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Other duties as assigned.
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Responsible for preventing and controlling infection.
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Responsible for maintaining a culture of quality and safety.
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Effectively use de-escalation skills and techniques for crisis prevention.
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Properly administer the C-SSRS to help prevent suicide.
We are a nonprofit organization with a mission to strengthen families and communities by transforming lives! We are currently recruiting for a Program Supervisor Enhanced Care Management opportunity for our ECM Program who is ready to make a difference in the lives of others.
Why Sierra Vista?
Our supportive, caring environment extends not only to our clients and families, but to our valued staff as well. Employees from a number of disciplines work together in a collaborative, stimulating environment that is a model for quality care.
Sierra Vista Child & Family Services offers:
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Health Insurance Coverage - SVCFS offers a comprehensive health benefits package which includes medical, dental, vision coverage, and an employer paid life insurance policy.
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2 weeks of vacation, 11 paid holidays, 12 paid sick days upon accrual.
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Employee Assistance Plan unlimited access to professional consultants for money management, family counseling, legal advice and many other areas.
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Optional 403(b) retirement plan with employer matching.
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Clinical Supervision for state licensure.
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Opportunities for growth and professional development.
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Non-Profit Student Loan Forgiveness.
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Salary Increases each year.
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Supportive/collaborative work environment.
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Discounts are available to employees for gym memberships, with cellphone plan providers and other discounted perks.