West Front Primary Care is a busy family practice located at a beautiful new location in Copper Ridge. We strive to provide excellent customer service, a professional work environment, and appreciation for our excellent staff.
Our Front Office Team is an important part of what makes WFPC award winning in recognition of healthcare services. On-the-job training is provided.
As part of the Front Office Team you will:
- Answer telephone calls via multi-line phone system, schedule appointments and communicate with other healthcare offices.
- Provide a welcoming check-in experience for our patients using our electronic medical record (EMR) system, including entering insurances, demographics and obtaining consents.
- Help patients after their visit at check-out by scheduling other appointments, collecting payment, and billing insurance.
- Be a part of a collaborative team to provide excellent care for our patients!
Preferred Qualifications and Skills
- Experience with multi-line phone system.
- Experience with computers, preferably with EMRs.
- Excellent organization skills.
- Prior experience working in a healthcare setting.
- Knowledge of basic medical terminology.
- Basic understanding of medical insurance.
- Customer service focused with providing excellent service to patients.
Benefits
- Competitive Wages
- Health Insurance & Health Savings Account
- Option to Purchase Dental & Vision Coverage
- Retirement Benefits - 401K
- Paid Holidays
- Paid Time Off (PTO)
*Our Mission - Through compassionate quality care West Front Primary Care exists to improve the health of our patients through an exceptional care experience.*
Why West Front Primary Care?
We are an award winning team who have continually earned recognition for our preventative care programs through our team based approach to healthcare - where patients, providers, clinical and all office staff members play critical roles in our care experience. Join our team!
We are a family practice located in Traverse City, Michigan which combines general medicine, pediatrics, minor surgery, gynecology, and social and behavioral sciences. We work as a care team supporting our patients health goals through patient centered approaches with a focus on preventative care.
Job Type: Full-time
Pay: $15.50 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Work Location: In person