AT&T by Wecan Wireless is dedicated to providing the highest quality of customer service and takes great pride in our team of wireless professionals. Our employees are considered valuable assets and we encourage and promote growth within the company. You will enjoy a successful team, a fun environment, and increase your knowledge of mobile phones, tablets, and other devices by Apple, Samsung, Google, and more.
This position is a fantastic opportunity to join the most passionate team in AT&T Authorized Retail Store.
Our company culture is:
Be Passionate
Be Motivated
Be Innovative
Compensation and Benefits:
- Competitive pay
- Uncapped performance bonuses
- Flexible schedules
- AT&T product and plan discounts
- Advancement opportunities within the company
- Health benefits
Duties and Responsibilities:
- Meet and greet customers with professionalism and enthusiasm
- Answer and direct phone calls in a polite and friendly manner
- Maintain the store and all common areas in a clean and tidy manner at all times
- Send text, email, phone call to remind customer’s appointment
- Receive deliveries; outgoing mails, sort and distribute incoming mails
- Take inventory of office supplies and restock as needed
- Maintain and update store appearance to ensure a positive experience for all
Qualifications:
- High school diploma or general education degree (GED) required
- Strong phone skills
- Able to type 25 wpm minimum
- Comfortable multi-tasking and prioritizing task without guidance
- Dedication to customer-focused service
- Bilingual preferred – Chinese, Korean, Spanish, Vietnamese
Job Types: Part-time, Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Professional development assistance
- Referral program
- Relocation assistance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Application Question(s):
- Do you speak any other language(s) besides English?
Education:
- High school or equivalent (Preferred)
Work Location: In person