Company Description
MassHire Springfield Career Center is a non-profit organization dedicated to help job seekers and employers find great job matches. We also guide job seekers toward training opportunities that improve their marketability. We offer great benefits:
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15 annual paid holidays
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Two weeks annual paid vacation
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80 hours annual sick time
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Health insurance 75% employer paid
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Dental and Vision insurance 75% employer paid
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A proven track record of promotion from within
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401K with matching employer contribution
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Eligibility for Public Service Loan Forgiveness (PSLF)
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Professional development and tuition reimbursement
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Employee Assistance Plan
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Employee referral bonuses
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Free life insurance
At MassHire Springfield Career Center, our workforce reflects the vast diversity of the community we serve. Every day, diverse voices are intentionally integrated into our work. We embrace difference and diversity of identity, experience, and thought, and actively strive for inclusivity across our organization and our work. We strive to create a positive experience for ourselves and our customers that encourages a sense of belonging.
Job Description
MassHire Springfield Career Center is looking for a Job Placement - Career Counselor with bi-lingual skills (English-Spanish) to guide people through selecting and enrolling in the Work Participation Program offered by the Career Center under our partnership agreement with the Department of Transitional Assistance (DTA). As a Job Placement - Career Counselor you are responsible for providing a broad range of services to job seekers related to training and job search. This includes explaining program criteria and eligibility, assessing skills through testing, determining eligibility, preparing individuals for services, monitoring training progress, assessing job readiness, assisting in job placement, providing intensive job search services, and conducting necessary follow up services. The Job Placement - Career Counselor must be effective in working with people from a wide diversity of backgrounds and communication skills.
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Verify any assistance programs job seekers currently utilize, determine eligibility for government funded programs and training grants.
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Assess job seekers skill levels by administering standardized testing and evaluating achieved score levels, and assigning appropriate training, programs or other career center resources.
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Assist job seekers in developing individual training and job search plans that will fit their specific needs.
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Provide technical assistance and one-on-one training on the use of computers (including the internet and social media), fax and copy machines, and various software to assist job seekers in their job search; provide a wide range of job coaching on all subjects related to job searching.
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Maintain knowledge of all Career Center programs available for eligible job seekers as well as programs of partner agencies and refer members to the appropriate program(s) to address needs.
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Perform all necessary data entry in a timely and accurate manner documenting job seeker interactions.
Qualifications
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Bachelor's degree preferred, preferably in counseling, social work or a human services field. In some cases, experience may be substituted for education.
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Three or more years of experience working in counseling and/or case management; knowledge of job search, career planning and development is desirable.
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Detail oriented, with customer service, coaching and problem-solving skills.
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Strong writing, verbal and listening skills; proven presentation skills to facilitate workshops.
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Ability to execute multiple priorities, in a fast-paced environment; ability to work with a diverse population.
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Proficient with Microsoft Office programs (Outlook, Word and PowerPoint).
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Bi-lingual language skills (English/Spanish) highly desirable.
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Demonstrated reliability and dependability.
Additional Information
Annual salary for this position is $46,200.
How We Feel About Diversity, Equity, Inclusion And Belonging
MassHire Springfield Career Center is committed to bringing together persons from different backgrounds and perspectives, providing employees with a safe and welcoming work environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. We welcome all applications irrespective of social and cultural background, national origin, race, age, gender, disability, sexual orientation, veteran status or religious belief. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. We provide a fully inclusive and accessible recruitment process.
As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.
MassHire Springfield Career Center participates in the E-Verify Program.