Dermatology practice in Sandy Springs area, seeking front desk receptionist for check-out position.
MODMED EMR experience + medical insurance knowledge required.
Ideal candidate offers a strong sales/customer service background, an interest in skin care or dermatology and demonstrate a desire and willingness to learn.
Looking for a candidate with basic medical billing knowledge (+/-) previous experience in dermatology experience.
Candidate must be dependable, professional with a positive, team player attitude.
Atlanta Skin Wellness Center is a newer, small medical practice. We are patient focused, with the goal of offering the best professional medical, cosmetic, and surgical dermatology services to our patients.
Hours: Mon-Thurs 7:30AM-4:30PM, Fri 7:30AM-12:30PM
Duties include but would not be limited to:
- Check-out patients accurately and efficiently, following provider instructions given on check-out sheets.
- Collect and record correct payment from patients; Provides proper receipt
- Collect/notify delinquent accounts and past due balances. Establish payment plans when needed
- Educate patients on wide range of retail skin care products offered in the office
- Daily billing: balancing prior day payments, allocating patient payments, and posting new bills for insurance claims
- Schedule, reschedule, and cancel medical, cosmetic, and aesthetic appointments
- Checking and responding to voicemails and emails throughout the day
- Assisting patients with billing/statement inquiries
- Act as a liaison between clients and the office staff
- Send and receive medical records and requests if needed
- Scan documents into patient accounts; fax documents as needed
- Weekly inventory check of retail products, given to office manager for ordering
- Cross train at check-in
This description is intended to indicate the general nature and level of work required in this position. Additional billing responsibilities such as correcting practice assigned claims, tracking patient outstanding charges and refunds to be added when appropriate.
Requirements:
- Insurance and Medical billing knowledge
- Willingness and desire to learn
- Ability to multi-task in fast-pace office environment
- Strong organization skills and detail oriented
- Excellent communications skills
- Sales or Customer Service experience
- Knowledge of basic skin care
- Ability to interact with a variety of clients in professional manner
- Team player with a friendly, positive attitude
- Ability to work Monday - Thursday 8:00AM - 5:00PM, Friday 8:00AM - 1:00PM
Preferred Experience:
- Knowledge of cosmetic injectables, lasers, and aesthetic treatments
- Preferred at least 1 year front desk experience in medical office
- Preferred at least 1 year experience in Modmed EMR System
Job Type: Full-time
Pay: From $20.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Health insurance
- On-the-job training
- Paid time off
- Uniform allowance
Healthcare setting:
- Medical office
- Private practice
Medical specialties:
Schedule:
Experience:
- Sales/Customer Service: 1 year (Required)
- EMR systems: 1 year (Required)
- Medical insurance and/or billing: 1 year (Required)
Work Location: In person