Hiring for a customer service representative, for my State Farm Insurance Agency.
· Property and Casualty Licensed in the state of NV preferred but not required
· Bilingual preferred but not required
· State Farm insurance experience preferred but not required
· Organized
· Effective time management skills
· Personable
· Ability to problem solve
· Effective communicator
Job description:
· Work in an agent’s office and be the first point of contact for walk-in traffic and in-bound phone calls.
· Responsible for beginning of day reminders
· Responsible for communicating with other departments within company to research solutions-Specifically underwriting and service.
· Responsible for working with clients and billing to resolve payment questions
· Responsible for client billing reminders
· Responsible for following up with clients to ensure applications are completed and policies are issued correctly
· Responsible for ensuring all required forms are signed by client and submitted to SF.
· Responsible for lapse/cancel ratio.
· Responsible for meeting with clients and reviewing their HH looking for gaps in coverage and risks.
· Responsible for pivoting daily.
· Other duties as assigned
Qualifications
- Bilingual proficiency to effectively communicate with a diverse customer base
- Strong time management skills to handle multiple tasks efficiently in a fast-paced environment
- Excellent communication skills to interact with customers and team members effectively
- Possession of a Property & Casualty License
- Proficiency in POS systems, including Aloha POS and Micros POS
- Experience in food service, including food preparation, serving, and handling
- Knowledge of cash handling procedures and cash register operations
- Ability to maintain food safety standards and sanitation practices
- Familiarity with basic math for tasks such as cash handling and retail math
- Previous experience in the restaurant or food industry
- Culinary experience is a plus
- Ability to upsell and increase sales
- Experience in bussing tables and kitchen operations
Job Type: Part-time
Pay: $20.00 - $25.00 per hour
Benefits:
- Flexible schedule
- Paid sick time
Weekly day range:
Application Question(s):
- Do you have experience working in an insurance office?
Language:
License/Certification:
- Insurance Producer License (Required)
Ability to Relocate:
- Las Vegas, NV 89183: Relocate before starting work (Required)
Work Location: In person