Greet customers and receive payments for repairs completed or parts purchased. Balance cash drawer nightly.
Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution.
Communicate with customers in a professional, friendly and efficient manner, striving to minimize the amount of time customers spend waiting.
Assist the managers with various clerical duties as needed
Be friendly, professional, courteous and efficient when working with all customers and employees
Familiarize with department structures & internal procedures for assisting customers efficiently