Woodlawn Funeral Home and Memorial Park in Gotha, FL is looking for a part-time weekend receptionist to join our team.
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work!
Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.
JOB RESPONSIBILITIES
· Greets guests and visitors, offering assistance when entering the building
· Notifies staff members when appointments arrive and escorts guests to appropriate room
· Answers routine questions associated with services, products, location directions, etc.
· Immediately notifies and involves management with customer service and security issues
· Receives deceased belongings from family and follows chain of custody procedures
· Answers, screens, and routes incoming calls to appropriate staff members
· Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furniture
· Receives incoming mail and packages
· Maintains organized and current electronic and paper files and records, such as deeds and trust files
· May perform typing, proofreading, data entry or printing
· Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.
MINIMUM REQUIREMENTS
Education
· High School Diploma or equivalent
Experience
· Six months general office, receptionist, or administrative support experience preferred
· Proficient at operating telephones, fax, copier, and computer
· Skilled in multitasking, problem solving, and communication.
Knowledge, Skills and Abilities
· Working knowledge of MS Office Suite
· Clear and professional speaking voice and tone
Job Type: Part-time
Pay: $14.00 - $16.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Customer service: 1 year (Required)
Work Location: In person