Required Skills:
Expectation is to support devices and/or equipment (e.g. Thin Clients, laptop, mobile phones, tablets, peripherals, etc.) and related Software.
Provide on-site technical support consistent with ITIL and PPRE LLC and PIMCO Prime Real Estate GmbH (“PPRE GmbH”) policies.
provide on demand walk up support for Service Recipients on Service Recipient EUC environment and general computing questions.
Resolve Incidents and service requests associated with Service Recipient EUC environment.
Provide break/fix support.
Advice and assistance to Service Recipients on IT related inquiries.
Coordinate efforts with other teams and third-Party service providers as necessary to keep Service Recipient EUC environment stable, reliable, and available.
Replace defective parts and systems, including for preventative maintenance as prudent.
Perform maintenance and parts management, and monitor during warranty and off warranty periods.
Job Type: Contract
Pay: $24.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Experience:
- Help desk: 1 year (Preferred)
- Windows: 1 year (Preferred)
Ability to Relocate:
- New York, NY: Relocate before starting work (Required)
Work Location: On the road