Account Coordinators are passionate about getting the job done, serving as the ultimate project managers who operate at full throttle. They assist in executing all marketing activities that drive their business. The role involves performing all internal, administrative, and quick-response tasks, channeling client requirements internally, and keeping supervisors well-informed about the account. Account Coordinators learn to anticipate the entire process with the client, understanding who is involved, what needs to be done, and how it all fits together. Alongside internal tasks, they gain experience in client management, thinking creatively and strategically, and contributing to their team while owning their own projects.
Account Coordinators must inspire confidence by delivering integrated resources that best meet their client's business needs. Core attributes of an Account Coordinator include being a Contributor, Solution-Oriented, and Idea-Oriented.
This is a hybrid role located in Miami, FL.
Key Responsibilities
- Ongoing support to the team:
- Master the process of creative development, execution, and delivery across various mediums (Video, Audio, Digital, etc).
- Lead project timeline management – coordinating with internal partner departments and clients.
- Take notes and share recaps and status reports with the team after meetings.
- Analyze and interpret client direction and feedback before sharing with internal teams.
- Own all deliverables by tracking assets, ISCI codes, traffic dates, live dates, etc.
- Complete and keep updated RFBs for the production department.
- Coordinate all external meetings by gathering availabilities, ensuring attendance, and providing necessary materials.
- Support supervisors in overall budget control and supervision of billing activities.
- Proactively question and problem-solve with all departments and clients to ensure smooth project process. Take initiative and act proactively.
- Demonstrate detailed knowledge of the client's business. Understand how each assignment fits into the brand scope and how creative concepts align with client goals.
- Forge strong relationships among key departments (creative, C&E, production, etc.) to facilitate the smooth progress of client projects.
- Build client confidence by creatively managing and delivering quality products on time, on strategy, and within budget.
- Take initiative to make appropriate decisions and use good judgement. Exhibit integrity, professionalism, dependability, and mature thinking.
Key requirements
- Excellent written skills, solution-oriented, assertive, and resilient.
- Excellent time management and organizational skills.
- Strong presentation skills, both in preparation and delivery.
- Excellent communication and teamwork abilities.
About alma
alma is a modern culture marketing agency known for highly effective, award-winning segment-led creative campaigns. Working with a broad roster of clients, including McDonald's, Molson Coors, PepsiCo, Wells Fargo, CVS Health, Google and others, alma unlocks culture for brands by harnessing the power of emotional storytelling to move people.
With a team that hails from over 30 countries, the agency has fueled exceptional business growth through creativity, earning 35 Cannes Lions and 27 Effie Awards, as well as numerous London International, One Show, Clio, ANA, and New York Festival Awards. alma has been named to Ad Age's prestigious A-List seven times and has earned "Agency of the Year" titles from El Ojo, El Sol, FIAP and USH Ideas, all while nurturing a culture of accountability, curiosity and collaboration. With access to Omnicom's global network, alma has offices in Miami, Chicago, San Francisco and Tallahassee. To learn more about alma and the agency's work, visit www.almaad.com, or follow us at @almaagency.
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