About us
At Blackburn Orthodontics we create truly beautiful smiles. Dr. David Blackburn is a Board Certified Orthodontic Specialist. Dr. Blackburn and his caring team members provide the highest quality of orthodontic care, professional communication and patient education. We offer affordable plans with financing and flexible payment options. Smiles matters. It's something we take seriously. We love making a difference in people's lives!
PRIMARY RESPONSIBILITIES
1. Be a Practice Ambassador
2. Create an Exceptional Patient Experience
3. Create a Supportive Team Experience
SPECIFIC DUTIES
Patient Management
- Participate in the New Patient (NP) process, including NP phone calls.
- Manage all patients (communication, scheduling, follow-ups, exams, etc.)
Records Management
- Securely acquire, access and record Protected Health Information (PMI) including photographs, scans, radiographs, medical history, etc.
Education
- Communicate with patients and/or responsible parties via text, phone and in person patient instruction and demonstrations on oral health during orthodontic care as needed
Office Management and Sterilization
- Oversee cleanliness of the reception room, administrative workstations, and common rooms
- Keep workstations ready, stocked and clean
Public Relations Management
- Participate in event planning, community involvement, professional relations, patient engagement, etc.
- Contribute to social media as directed
Office Participation
- Maintain a professional office
- Be an active participant in team meetings
- Accept assignments as directed
Work Remotely
Job Types: Full-time, Part-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Tuition reimbursement
Schedule:
Work setting:
Education:
Experience:
- Customer Service: 5 years (Preferred)
Language:
Work Location: In person