Job Duties
- Handle incoming sales by phone, e-mail and online chat and manage all follow up.
- Take prospective tenants on tour of community
- Understand, apply, and comply with all company policies and procedures.
- Engage, Discover, Build Value and Advance each prospective resident calling in, and follow up until they have set an appointment, found a home within our portfolio, or decided not to move.
- Provide information regarding specific communities as well as services offered with the goal of generating leases for the sites.
- Input all activity into company provided databases in a timely and accurate manner.
- Stay up to date with all promotions/leasing incentives.
- Experience in Microsoft Office and Google Suite
Minimum Qualifications
- Previous experiences in a leasing and customer service
- Excellent communication, interpersonal and customer service skills.
- Ability to work weekends.
- Able to handle multiple customer contacts and issues simultaneously.
- Calm demeanor and solid problem solving skills with sound judgement is mandatory.
- Understand, apply, and comply with all company policies and procedures.
- Experience in Lease up Preferred
Additional Compensation:
Benefits:
Hours per week:
Schedule:
- Weekends required
- 8 hour shift
This Job Is Ideal for Someone Who Is:
- Dependable -- more reliable than spontaneous
- People-oriented -- enjoys interacting with people and working on group projects
- Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
- Detail-oriented -- would rather focus on the details of work than the bigger picture
- Achievement-oriented -- enjoys taking on challenges, even if they might fail
- Autonomous/Independent -- enjoys working with little direction
- Innovative -- prefers working in unconventional ways or on tasks that require creativity
- High stress tolerance -- thrives in a high-pressure environment
Job Types: Full-time, Part-time, Commission
Pay: $17.50 - $18.00 per hour
Expected hours: 20 – 40 per week
Benefits:
Experience level:
Schedule:
- 8 hour shift
- Holidays
- Weekends as needed
Experience:
- Leasing: 1 year (Preferred)
Ability to Relocate:
- Los Angeles, CA: Relocate before starting work (Required)
Work Location: Multiple locations