The Trio Solution, formerly known as Omni Healthcare, a pioneer in our niche medical funding industry is seeking an Intake Coordinator to join our growing team.
Essential Functions:
- Review intake queue throughout the day, ensuring all potential new clients are contacted immediately
- Complete intake with prospective client, ensuring accurate and complete information is obtained
- Send required paperwork via text and/or email to new clients
- Represent company values often as the first representative to engage with our clients
- Accurately enter intake data into company case management software
- Triage incoming intake calls, faxes and emails to appropriate destinations
- Provide excellent customer service
Competencies:
- Excellent telephone and electronic communication skills
- Excellent customer service with eagerness to build relationships
- Self-motivated and self-directed when prioritizing tasks based upon volume of incoming intakes
- Works well among a team environment
- Positive, multi-tasking and ambitious attitude
- Detail and goal oriented
- Solution focused
Required Education and Experience:
Preferred Education and Experience:
- General understanding of healthcare and/or med-legal terminology is a plus
- Bi-lingual in Spanish is a plus
Job Type: Full-time
Salary: $43,000.00 - $44,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
Travel requirement:
Work Location:
- Hybrid - 3 days a week in office
Job Type: Full-time
Pay: $43,000.00 - $44,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Language:
Ability to Commute:
- Huntersville, NC 28078 (Required)
Ability to Relocate:
- Huntersville, NC 28078: Relocate before starting work (Required)
Work Location: Hybrid remote in Huntersville, NC 28078