Hilliard Office Solutions has an exciting opportunity for the right person to join our service team as an experienced Field Service Technician in the Abilene Area.
Signing bonus of $7,500 with a Konica Minolta Master Certification, Canon Certification,.A3 and A4 & Production Print Certification. Must send certifications along with resume to be considered.
Hilliard Office Solutions will also pay up to $5000 for relocation.
Hilliard Office Solutions offers a career in the office equipment, printing, and IT industry. We carry a full line of Konica Minolta, Canon and HP copiers, full printing services, and provides a top tier IT Managed Services. Hilliard Office Solutions provides businesses with the expertise needed to streamline business processes and increase operational efficiency.
Requirements:
· Konica Minolta Certified and/or Canon Certification
· Excellent customer service
· Good communication skills
· Problem solver
· Time management
· Desire to learn and improve
· Working knowledge of computer systems such as Microsoft, Apple and common network problems
· Experience with Canon, HP or/and Konica Minolta products
Duties:
· Provides copier repair service to existing accounts by analyzing work orders; planning daily travel schedule; investigating complaints; conducting tests; resolving problems.
· Performs preventative maintenance and repair services on office equipment by analyzing system problems; troubleshooting, ordering and gathering components and parts; completing installation; performing tests.
· Maintains rapport with customers by examining complaints; identifying solutions; suggesting improved methods and techniques; recommending system improvements.
· Documents service and installation actions by entering data and, completing reports.
· Works together in a teamwork environment with dispatchers, service manager, and other customer service staff.
Skills/Qualifications:
· Must be adept at using computers and able to perform basic print and scan connectivity installations.
· Must have experience with HP, Canon or Konica Minolta products
· Must have electronic and mechanical troubleshooting ability.
· Certified in A+ or equivalent training preferred
Job Benefits:
We offer a competitive compensation and benefits package, which includes:
·401 K Plan
· Health Insurance
· Dental and Vision
· Company Car Provided (after probation period)
· Training Provided
Job Type: Full-time
Hilliard Office Solutions has an opening for a Field Service Technician for the Abilene area. Duties will include but not limited to repair, preventive maintenance, and installation of copiers.
Qualifications -
- Must be adept at using computers and able to perform basic print and scan connectivity installations.
- Electronic and mechanical troubleshooting ability.
- Working knowledge of computer systems such as Microsoft, Apple, and common network problems
- Excellent Customer service
- Excellent driving record
Hilliard Office Solutions offers a completive compensation and benefit package.
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
- Vision insurance
Experience level:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work setting:
Experience:
- Copier Technician: 3 years (Required)
License/Certification:
- Driver's License (Required)
- Konica Minolta Master certification (Preferred)
- Canon Certification (Preferred)
Willingness to travel:
Work Location: In person